i had to uninstall my office program with microsoft outlook 2000 because of a missing data1.msi. so now i have outlook express 6.0 with winxp home sp3. i’m having problems with avast 4.8 home edition recognizing outlook express as my email. the on access scanner shows 6 of the 7 providers even when my outlook express is open. no scanning of the email is taking place.
do you have any suggestions? I used change in the add/remove to delete the outlook/exchange rebooted my computer and then added it back in thinking it would then go with my default email program.
but it didn’t work.
To see if avast! is scanning emails, check one of these points:
Is the avast icon (the special one of email scanning) be shown in the system tray?
Is your email header with the lines X-Antivirus: avast! (VPS XXXXXX-X, XX/XX/2008), Inbound message and X-Antivirus-Status: Clean? (Right click the message, choose Properties and Details)
Are clean notes added at the bottom of the email? (Internet Mail provider settings)