Paid for activation code AIS, but haven't got what was promised or a mistake

12.03.17 I’ve paid for an activation code AIS but haven’t got the promised activation code in an e-mail. It might be a bug. I’m on a brink of making serious proceedings to get my money back.
https://scontent-waw1-1.xx.fbcdn.net/v/t1.0-9/17634313_184688668705779_2708620187086078419_n.jpg?oh=2a71411f7ff187f0654d073bf2473c93&oe=59654AC5

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Did you buy from Avast directly or from a reseller…??

Thanks for the screenshot, Digital River is connected to Avast.
https://www.avast.com/faq.php?article=AVKB24#artTitle (Orders and Renewals)

(I made a fanpage to be able to show the payment above) I detail. I was using for some time trial Avast Premier. The I was alerted that the trial had ended and had to visit the page I’m showing printscreen of.
https://scontent-waw1-1.xx.fbcdn.net/v/t1.0-9/17760154_184687435372569_21597315033521030_n.jpg?oh=425a99adf1c8fc281df574d7782f4b02&oe=594DC634

I chose the cheaper Avast iNTERNET SECURITY. I was informed in Polish I would get the activation code within 5 days but I haven’t got it. I’ve written in that payment form my current e-mail adress.
https://scontent-waw1-1.xx.fbcdn.net/v/t1.0-9/17760224_184691298705516_4251881534164060844_n.jpg?oh=b8c37a4d7270350bec639aead66ae802&oe=59643757

https://www.avast.com/faq.php?article=AVKB24#idt_0310

Thank You. I’ll try the Contact Avast Support https://support.avast.com/support/tickets/new?form=2. There’s no the code in the spam folder.

It looks like I won’t get a returned e-mail from the Support. In the worst case I’ll have to resort to legal support. My English is poor not mentioning about a Swedish command
https://scontent-waw1-1.xx.fbcdn.net/v/t1.0-0/p480x480/17757108_184721475369165_1902880056433140142_n.jpg?oh=e0faeb70f8c04da31716b38c52e72da0&oe=5993195D

Did you submit a ticket…?