partial update?

Avast Free Antivirus / Premium Security
1

i’ve got avast on two systems, with XP and ME. i got a major update after installing/updating the later. but with the XP system, the (same initial) update lasted a few seconds only. how can this be? it does say it’s up to date. but perhaps it’s still missing all the prior updates?

but also, i booted the ME system up today to find the red block out circle/line symbol over the “a” tray icon.

thanks

2

1.Make a repair for avast by going Add or Remove Program> Avast> Repair(This will be found if you scroll down)

If this not working try the second step

  1. Uninstall avast> Reboot > Reinstall avast > Reboot.
3

Difficult to say if you’re performing the same updade. Seems that in ME you’re upgrading the program and on XP just the virus database.
In ME your antivirus is disabled (red cross)… do you have any other antivirus in this computer? Did you have in the past?

4

thanks for your responses. i’ll reinstall. but yes, i had both norton’s and avg and did wonder if this might’ve caused this.

5

Norton can be a pig to completely remove and any remnants can cause some conflicts.

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT

6

Like David said, I suggest:

  1. Remove NAV through Add/Remove programs from Control Panel. Boot.
  2. Use Norton Removal Tool for Windows 2000/XP/Vista. Boot.
  3. Install avast! (or repair the installation) and boot.
7

thanks. i used add/remove for norton’s and reinstalled avast. seems to be ok now. but i’ll try this norton’s removal anyway. i’m so glad to be rid of it! and thanks for the avast program!

8

No problem, glad I could help.

Welcome to the forums.

9

It will be good indeed.