password problem

Avast Free Antivirus / Premium Security
1

hey, I have never sett a password on avast ,when i want to stop it to install internet, it asks for password.can u please help me :frowning:

2

What exactly are you trying to do? Can you describe it more in detail, please?

3

Which is your avast version?
Are you using 4.7.936?

Please download the full installer of the Professional or Home version and run it. It will offer you an update to build 938 where this problem should be corrected.

4

I am tryimg to install internet ex 7.

5

and it dont install,i am getting message to stop all anti virus and spyware programs.but when i try to stop avast,it starts asking me for password.

6

Please:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Use Avast Uninstall for complete uninstallation.
  4. Boot.
  5. Install avast 4.7.942 version
7

Thanks alot. :slight_smile:

8

Does it solve the problem?
Do you need more help?

9

ye it solved the password problem but i still cant install explorer7,thank u all.

10

Do you really think this is avast related?
I can’t imagine why?

What is the installation error message?
Why can’t you install IE7?