Password problem

When ı want change settings, ask password but ı lost my password, what can ı do?

Uninstall, restart, install, restart, configure and register…

I know this is not the place to post this, but I have spent a lot of time looking for a link that says “new post” and I cannot find it. Maybe I’m blind, but… I hope a moderator will help me.

I honestly was thinking that I should get the paid Avast, since I have been using the free version quite a while with no problems. No problems until I tried to communicate with Avast today.

The scenario: I was responding to some offers emailed to me by ArcaMax.com when Avast alerted me to a malware problem. When I clicked on some link on the Avast interface, it commandeered the open window instead of opening a new one. This is not good.

That is the initial reason for my interaction with you today, but it gets worse. I tried to access the forums, registered, couldn’t find how to post, in spite of the “News: Please feel free to ask any question about avast!” that appears. So then I tried the Avast customer support. “Please register”. I registered successfully, responded to the email, returned to the technical support page, tried to contact, and got the reply “Registration required”. Repeatedly.

I have no problem paying for a service such as Avast’s antivirus, which has proved to be effective, but I do have a problem with services that find a thousand ways to frustrate the user’s attempt to communicate with them. So now I’ll cross my fingers and hope that this brings some kind of result, and if not, it will probably be “Goodbye, Avast” and “Hello, Panda”.

Welcome to Avast! forums

See screenshot. You have to be out of a thread and pick a sub-forum, eg. avast! Free/Pro/Suite, avast! Business Protection, viruses and worms, General Topics to see " New Topic ".

I do not know ArcaMax, but if Avast Alerted you of malware, I would look for other place to buy Avast!. What about Avast! web page for instance. It got good deals:

http://www.avast.com/internet-security

Instructions to register your product:

https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1095

Finally!

Thank you!

@ iroc9555,

Nice work there re lisapaloma. Well done.