Paymode

Avast Free Antivirus / Premium Security
1

Using Windows 10 have downloaded and set up Avast but cannot load Paymode, any suggestions what I can do to sort this.

Thanks.

2

Please provide essential information to help with possible suggestions.
What version of Avast? (Free, Pro, Premier etc)
What Build?
What/Any other security software installed?

3

Thanks for any help you can suggest.

4

Have now noticed I have a problem even staying protected by Avast, it keeps coming up with the message ‘unprotected’ I resolve this and 5 mins later I am unprotected again, what is going on?

Modified 30mins later:
Also just noticed that in the Security and Maintenance tab it shows that all is working fine when Avast say’s the opposite.
Also I have two firewalls running Avast and Windows.
Beginning to think that I have wasted my money and should stick to Windows Defender

5

Do you have any other security programs installed?
Was previous used or factory installed AV removed using that vendors removal tool?

Control panel >> programs and features >> avast >> uninstall/change >> next popup box has a repair option …

6

Tried the above but makes no difference.

7

see instructions here https://forum.avast.com/index.php?topic=53253.0
Scroll down to second picture … Farbar Recovery Scan Tool … run as instructed and attach the two diagnostic logs

8

Attach files as requested.

9

I will remove the remnants of Norton and CIS, once done could you repair Avast and let me know how that goes

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: ShellIconOverlayIdentifiers: [COSDriveIconOverlay] -> {5FDACB62-6B7B-4116-9403-C5E0D3852A57} => \\?\C:\Program Files\COMODO\COMMON\ShellExtension.dll No File ShellIconOverlayIdentifiers: [COSSyncItemInSyncIconOverlay] -> {68F287EF-DA6D-4595-AF52-90FF6CE52AFE} => \\?\C:\Program Files\COMODO\COMMON\ShellExtension.dll No File ShellIconOverlayIdentifiers: [COSSyncItemModifiedIconOverlay] -> {AE67D273-7253-4236-B55E-D40055B305D6} => \\?\C:\Program Files\COMODO\COMMON\ShellExtension.dll No File ShellIconOverlayIdentifiers: [COSSyncItemNewIconOverlay] -> {022F23E9-DA0F-4A86-A728-CAF6150C0B63} => \\?\C:\Program Files\COMODO\COMMON\ShellExtension.dll No File ShellIconOverlayIdentifiers: [COSSyncItemUnsynchronizedIconOverlay] -> {4D7EE7CF-E7A1-45FE-8F80-3A37574918D7} => \\?\C:\Program Files\COMODO\COMMON\ShellExtension.dll No File BHO: Norton Identity Protection -> {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} -> C:\Program Files (x86)\Norton Identity Safe\Engine64\2014.7.11.42\coIEPlg.dll => No File BHO-x32: Norton Identity Protection -> {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} -> C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.11.42\coIEPlg.dll => No File BHO-x32: Advanced SystemCare Surfing Protection -> {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} -> C:\Program Files (x86)\IObit\Surfing Protection\BrowerProtect\ASCPlugin_Protection.dll [2015-04-01] (IObit) Toolbar: HKLM - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine64\2014.7.11.42\coIEPlg.dll No File Toolbar: HKLM-x32 - Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.11.42\coIEPlg.dll No File Toolbar: HKU\S-1-5-21-447272969-2236016177-1254936844-1001 -> Norton Identity Safe Toolbar - {A13C2648-91D4-4BF3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine64\2014.7.11.42\coIEPlg.dll No File CHR HomePage: Default -> hxxp://www.palikan.com/?f=1&a=plk_ir_15_45&cd=2XzuyEtN2Y1L1QzuyDtBtCtD0BtAyEtDtC0ByByBtC0AzyyBtN0D0Tzu0StCyEtDyEtN1L2XzutAtFtCyEtFtDtFtCtN1L1Czu1BtAtN1L1G1B1V1N2Y1L1Qzu2SyC0AtDyE0FtDyCyEtGtC0ByCtBtGzyyDyD0CtGyDzyyD0CtG0AtC0FyEtA0D0F0D0B0F0C0B2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0BzyyBtDyD0FzztAtGtDzy0A0CtGyEzztA0EtG0A0CzyyEtGtCyCyE0DyC0D0B0B0CtDtAyE2QtN0A0LzutBtN1B2Z1V1T1S1NzutCtCyDyD&cr=1420807919&ir= R0 bdisk; C:\Windows\System32\drivers\bdisk.sys [85488 2014-10-07] (COMODO Security Solutions Inc.) R0 CBUfs; C:\Windows\System32\drivers\CBUFS.sys [230712 2014-10-07] (COMODO Security Solutions Inc.) R0 cbvd; C:\Windows\System32\DRIVERS\cbvd.sys [677744 2014-10-07] (COMODO Security Solutions Inc.) R3 vdbus; C:\Windows\System32\drivers\vdbus.sys [826040 2014-10-07] (COMODO Security Solutions Inc.) 2015-12-22 15:25 - 2015-12-22 15:25 - 00000000 ___HD C:\ProgramData\{F3B5C8C8-9872-40A4-8CA0-DA9AD42B188B} 2015-12-05 08:29 - 2015-12-05 08:29 - 00170344 _____ C:\Users\Roy\AppData\Local\7575046E_stp.CIS 2015-12-05 08:29 - 2015-12-05 08:29 - 00008006 _____ C:\Users\Roy\AppData\Local\59EE5B24_stp.CIS 2015-12-05 08:29 - 2015-12-05 08:29 - 00000273 _____ C:\Users\Roy\AppData\Local\59EE5B24_stp.CIS.part 2015-12-05 08:29 - 2015-12-05 08:29 - 00000270 _____ C:\Users\Roy\AppData\Local\7575046E_stp.CIS.part 2015-12-05 08:29 - 2015-12-05 08:29 - 00000000 ____D C:\Users\Roy\AppData\Local\59EE5B24_stp 2015-04-19 12:20 - 2015-08-30 11:54 - 0000626 _____ () C:\Users\Roy\AppData\Roaming\uHeBeS5sEQ5XvekLH17hn57m02E Task: {4DD8F842-E7A6-4AFB-BAC2-29D4770C3F17} - \Norton Identity Safe\Norton Error Processor -> No File <==== ATTENTION Task: {B9066D48-A7D2-4E71-8D56-C6260E57A859} - \CCleanerSkipUAC -> No File <==== ATTENTION Task: {CA04E1FC-D39A-4E49-A0F9-84198C4635A0} - \avabvbxvh -> No File <==== ATTENTION Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

10

I have just completed an uninstall and reinstall of the software and all seems to be fine.

11

Same problem happened to me and return man 3 unblocked