Pb Suite mise à jour du programme

Bonjour à tous,

je dispose de AVAST Premier V9 au quel je n’ai plus accès depuis aujourd’hui depuis la dernière mise à jour.

Le message est : Failed to load language dll[1033\UILangRes.dll]

Vu le prix du logiciel, je trouve cela absolument pas normal.

Quelqu’un du support aurait la solution ?

Par avance, merci.

J’ai le même problème avec avast gratuit… Et je ne voyais même plus l’icône dans la zone de notification.
Bref, j’ai fait une restauration système.

J’ai eu le coup 2 fois, pour la même mise-à-jour:
la première fois alors que j’ai pris l’initiative de l’installation, il y a une semaine ou 15 jours,
la seconde fois aujourd’hui lors de l’invite.

Suis sous Windows 7

Hello

quelques suggestions:

https://www.google.fr/search?hl=fr&source=hp&biw=&bih=&q=avast%2C+Failed+to+load+language+dll[1033\UILangRes.dll]&oq=avast%2C+Failed+to+load+language+dll[1033\UILangRes.dll]&gs_l=firefox-hp.3...3289.6670.0.7617.8.7.0.1.1.0.355.1642.2-4j2.6.0....0...1ac.1.34.firefox-hp..2.6.1429.W-aUeELQPi8&gws_rd=ssl

@+

bonjour
je ne peux plus mettre en route avast gratuit et ne peux meme pas installer le nouveau programme, voila ce que cela me met
si quelqu’un peut m’éclairer merci à lui

19:41:07Infoinstcont[1480,5180]–
19:41:07Infoinstcont[1480,5180]2014/11/27 19:41:07 START: Avast installer/updater
19:41:07Infoinstup[1480,5180]Command: '“C:\Program Files\AVAST Software\Avast\setup\Sfx\instup.exe” /build_id /cookie /edition:1 /prod:ais /sfx:lite /sfxstorage:C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744 ’
19:41:07Infoinstup[1480,5180]CPU: Intel(R) Core™ i5-2450M CPU @ 2.50GHz,4
19:41:07Infoinstup[1480,5180]OS: Windows 7 SP1 x64
19:41:07Infoinstup[1480,5180]Memory: 74% load. Phys:1046248/4042608K free, Page:4194303/4194303K free, Virt:4108656/4194176K free
19:41:07Infoinstup[1480,5180]DISKs: C:\ - 262GB free / 445GB total
19:41:07Infoinstup[1480,5180]Running module version: instup.exe - ‘10.0.2208.712’
19:41:07Infoinstup[1480,5180]Running module version: Instup.dll - ‘10.0.2208.712’
19:41:07Infosimutex[1480,5180]Checking for the mutex ownership.
19:41:07Infosimutex[1480,5180]The mutex is signaled. We are owners of the mutex.
19:41:07Infoinstup[1480,5180]Loading product state
19:41:07Infoinstup[1480,5180]Guid = 3129314c-e2c1-49ba-a7ed-313da6b35681, Created = unknown
19:41:07Infoinstup[1480,5180]Persistent Guid = 72ba7e38-507e-4df5-9578-b072bc88b2fd, Created = unknown
19:41:07Infoinstup[1480,5180]ProductId = ais
19:41:07Infoinstup[1480,5180]Edition = 1
19:41:07Infoinstup[1480,5180]Installed Part info:
19:41:07Infoinstup[1480,5180]Part ‘iex’ = ‘iex’, 2 (0x00000002), 11:20:04 12.11.2014
19:41:07Infoinstup[1480,5180]Part ‘jrog2’ = ‘jrog2’, 3050 (0x00000BEA), 11:20:04 12.11.2014
19:41:07Infoinstup[1480,5180]Part ‘program’ = ‘prg_ais’, 2021 (0x000007E5), 18:56:26 26.06.2014
19:41:07Infoinstup[1480,5180]Part ‘setup’ = ‘setup_ais’, 2021 (0x000007E5), 01:03:49 01.08.2014
19:41:07Infoinstup[1480,5180]Part ‘vps’ = ‘vps_win32’, 336663040 (0x14111200), 11:20:06 12.11.2014
19:41:07Infoinstup[1480,5180]Latest Part info:
19:41:07Infoinstup[1480,5180]Part ‘iex’ = ‘iex’, 2 (0x00000002), 11:20:04 12.11.2014
19:41:07Infoinstup[1480,5180]Part ‘jrog2’ = ‘jrog2’, 3050 (0x00000BEA), 11:20:04 12.11.2014
19:41:07Infoinstup[1480,5180]Part ‘program’ = ‘prg_ais’, 2208 (0x000008A0), 16:33:43 07.11.2014
19:41:07Infoinstup[1480,5180]Part ‘setup’ = ‘setup_ais’, 2208 (0x000008A0), 16:33:44 07.11.2014
19:41:07Infoinstup[1480,5180]Part ‘vps’ = ‘vps_win32’, 336663040 (0x14111200), 11:20:06 12.11.2014
19:41:07Inforegistry[1480,5180]BackupFileToRegistry: file ‘C:\Program Files\AVAST Software\Avast\setup\setup.ini’ was successfully backed up to value ‘SetupIniBackup’.
19:41:07Infopartinfo[1480,5180]SetInstalled: Part package part-iex-2.vpx is installed.
19:41:07Infopartinfo[1480,5180]SetInstalled: Part package part-jrog2-bea.vpx is installed.
19:41:07Infopartinfo[1480,5180]SetInstalled: Part package part-prg_ais-7e5.vpx is installed.
19:41:07Infopartinfo[1480,5180]SetInstalled: Part package part-setup_ais-7e5.vpx is installed.
19:41:07Infopartinfo[1480,5180]SetInstalled: Part package part-vps_win32-14111200.vpx is installed.
19:41:07Warningproductinfo[1480,5180]Product definition structure was not loaded, because Instup GPB version is 4 but loaded GPB version is 3.
19:41:07Infoinstup[1480,5180]Loading Proxy settings
19:41:07Infoinstup[1480,5180]Proxy-Type: ‘no proxy’
19:41:07Infoinstup[1480,5180]Proxy-Authorization: ‘no authentication’
19:41:07Infoinstup[1480,5180]Proxy-Port: ‘8080’
19:41:07Infoinstup[1480,5180]Proxy-Name: ‘’
19:41:07Infoinstup[1480,5180]Proxy-User: ‘’
19:41:07Infoinstup[1480,5180]Proxy-Pass: ‘???’
19:41:07Infoguiwizard[1480,5180]Running module version: HTMLayout.dll - ‘3.3.2.146’
19:41:07Infoguiwizard[1480,5180]Loaded module version: C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\HTMLayout.dll - ‘3.3.2.146’
19:41:07Infoguiwizard[1480,5180]Setup gui was successfully started.
19:41:07Infoinstupcore[1480,5180]Setup update has started.
19:41:07Infoservers[1480,5180]Server definition(s) loaded for ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\servers.def’: 29 (maintenance:0)
19:41:07Infoservers[1480,5180]ChooseServer: selected server ‘Download z5479555 AVAST9 Server’ with current url ‘http://z5479555.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:41:17Infodldwrap[1480,5180]GetFileWithRetry: ‘servers.def.vpx’ successfully downloaded and verified.
19:41:17Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\servers.def.vpx’, ip: 184.51.148.120, size: 2322 bytes
19:41:17Infoservers[1480,5180]ChooseServer: selected server ‘Download v0614134 AVAST9 Server’ with current url ‘http://v0614134.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:41:22Infodldwrap[1480,5180]GetFileWithRetry: ‘prod-ais.vpx’ successfully downloaded and verified.
19:41:22Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\prod-ais.vpx’, ip: 184.51.148.120, size: 359 bytes
19:41:22Infopkgproduct[1480,5180]LoadPartInfo: program = prg_ais-8a0 returned 0x00000000
19:41:22Infopkgproduct[1480,5180]LoadPartInfo: setup = setup_ais-8a0 returned 0x00000000
19:41:22Infopkgengine[1480,5180]LoadLatestProdAndParts: product file ‘prod-ais.vpx’ was successfully loaded.
19:41:22Infopkgengine[1480,5180]LoadLatestProdAndParts: part file part-prg_ais-8a0.vpx was successfully loaded.
19:41:22Infopkgengine[1480,5180]LoadLatestProdAndParts: part file part-setup_ais-8a0.vpx was successfully loaded.
19:41:22Infoservers[1480,5180]ChooseServer: selected server ‘Download m2558410 AVAST9 Server’ with current url ‘http://m2558410.ivps9x.u.avast.com/ivps9x’ of type ‘URL_TYPE_DOWNLOAD_VPS’.
19:41:23Infodldwrap[1480,5180]GetFileWithRetry: ‘prod-vps.vpx’ successfully downloaded and verified.
19:41:23Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\prod-vps.vpx’, ip: 184.51.148.106, size: 451 bytes
19:41:23Infopkgproduct[1480,5180]LoadPartInfo: iex = iex-3 returned 0x00000000
19:41:23Infopkgproduct[1480,5180]LoadPartInfo: jrog2 = jrog2-c0d returned 0x00000000
19:41:23Infopkgproduct[1480,5180]LoadPartInfo: vps = vps_win32-14112701 returned 0x00000000
19:41:23Infopkgengine[1480,5180]LoadLatestProdAndParts: product file ‘prod-vps.vpx’ was successfully loaded.
19:41:23Infoservers[1480,5180]ChooseServer: selected server ‘Download j0872822 AVAST9 Server’ with current url ‘http://j0872822.ivps9x.u.avast.com/ivps9x’ of type ‘URL_TYPE_DOWNLOAD_VPS’.
19:41:23Infodldwrap[1480,5180]GetFileWithRetry: ‘part-iex-3.vpx’ successfully downloaded and verified.
19:41:23Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\part-iex-3.vpx’, ip: 184.51.148.99, size: 229 bytes
19:41:23Infopkgengine[1480,5180]LoadLatestProdAndParts: part file part-iex-3.vpx was successfully loaded.
19:41:23Infoservers[1480,5180]ChooseServer: selected server ‘Download m9493985 AVAST9 Server’ with current url ‘http://m9493985.ivps9x.u.avast.com/ivps9x’ of type ‘URL_TYPE_DOWNLOAD_VPS’.
19:41:27Infodldwrap[1480,5180]GetFileWithRetry: ‘part-jrog2-c0d.vpx’ successfully downloaded and verified.
19:41:27Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\part-jrog2-c0d.vpx’, ip: 184.51.148.120, size: 684 bytes
19:41:27Infopkgengine[1480,5180]LoadLatestProdAndParts: part file part-jrog2-c0d.vpx was successfully loaded.
19:41:27Infoservers[1480,5180]ChooseServer: selected server ‘Download h7249122 AVAST9 Server’ with current url ‘http://h7249122.ivps9x.u.avast.com/ivps9x’ of type ‘URL_TYPE_DOWNLOAD_VPS’.
19:41:35Infodldwrap[1480,5180]GetFileWithRetry: ‘part-vps_win32-14112701.vpx’ successfully downloaded and verified.
19:41:35Infopkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\part-vps_win32-14112701.vpx’, ip: 184.51.148.99, size: 2407 bytes
19:41:35Infopkgengine[1480,5180]LoadLatestProdAndParts: part file part-vps_win32-14112701.vpx was successfully loaded.
19:41:35Infoservers[1480,5180]ChooseServer: selected server ‘Download d0913621 AVAST9 Server’ with current url ‘http://d0913621.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:41:35Infopackageinfo[1480,5180]IsFullOkay: avbugreport_ais-8a0.vpx - is okay (it exists and has valid signature)
19:41:35Infopackageinfo[1480,5180]IsFullOkay: instcont_ais-8a0.vpx - is okay (it exists and has valid signature)
19:41:35Infopackageinfo[1480,5180]IsFullOkay: instup_ais-8a0.vpx - is okay (it exists and has valid signature)
19:41:35Infopackageinfo[1480,5180]IsFullOkay: ngiodriver_x64_ais-8a0.vpx - is okay (it exists and has valid signature)
19:41:35Infopackageinfo[1480,5180]IsFullOkay: ngiodriver_x86_ais-8a0.vpx - is okay (it exists and has valid signature)
19:41:35Noticepackageinfo[1480,5180]IsFullOkay: offertool_ais-8a0.vpx - not okay (doesn’t exist)
19:41:35Noticepackageinfo[1480,5180]IsFullOkay: offertool_ais-8a0.vpx - not okay (doesn’t exist)
19:41:35Infopackageinfo[1480,5180]SetFullAsMarked: Package offertool_ais set to 1
19:42:31Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://d0913621.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 1
19:42:31Infoservers[1480,5180]ChooseServer: selected server ‘Download z9460940 AVAST9 Server’ with current url ‘http://z9460940.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:43:10Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://z9460940.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 2
19:43:10Infoservers[1480,5180]ChooseServer: selected server ‘Download p2603042 AVAST9 Server’ with current url ‘http://p2603042.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:44:04Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://p2603042.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 3
19:44:04Infoservers[1480,5180]ChooseServer: selected server ‘Download n2324963 AVAST9 Server’ with current url ‘http://n2324963.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:44:26Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://n2324963.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 4
19:44:26Infoservers[1480,5180]ChooseServer: selected server ‘Download x1972524 AVAST9 Server’ with current url ‘http://x1972524.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:45:01Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://x1972524.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 5
19:45:01Infoservers[1480,5180]ChooseServer: selected server ‘Download p1925681 AVAST9 Server’ with current url ‘http://p1925681.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:45:31Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://p1925681.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 6
19:45:31Infoservers[1480,5180]ChooseServer: selected server ‘Download p3051203 AVAST9 Server’ with current url ‘http://p3051203.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:46:09Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://p3051203.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 7
19:46:09Infoservers[1480,5180]ChooseServer: selected server ‘Download n2324963 AVAST9 Server’ with current url ‘http://n2324963.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:46:42Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://n2324963.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 8
19:46:42Infoservers[1480,5180]ChooseServer: selected server ‘Download v0614134 AVAST9 Server’ with current url ‘http://v0614134.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:47:39Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://v0614134.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 9
19:47:39Infoservers[1480,5180]ChooseServer: selected server ‘Download h7249122 AVAST9 Server’ with current url ‘http://h7249122.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:48:11Errordldwrap[1480,5180]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from ‘http://h7249122.iavs9x.u.avast.com/iavs9x/offertool_ais-8a0.vpx’. Next try: 10
19:48:11Infoservers[1480,5180]ChooseServer: selected server ‘Download p6140106 AVAST9 Server’ with current url ‘http://p6140106.iavs9x.u.avast.com/iavs9x’ of type ‘URL_TYPE_DOWNLOAD_PROGRAM’.
19:48:13Errorpkgengine[1480,5180]DownloadPackage(download): ‘C:\Users\Rouky\AppData\Local\Temp_av_iup.tm~a05744\offertool_ais-8a0.vpx’, ip: unknown, has failed with code: 41222 (0x0000A106) [Host unreachable]
19:48:13Errorpkgengine[1480,5180]UpdateVPXs: package offertool_ais was not updated. Status: 41222 (0x0000A106) [Host unreachable]