I am very annoyed about it because there is no explanation or anything.It has been explained multiple times.
If this has been explained multiple times on why Easy pass doesn’t work, then why are they still offering it and taking our money? That’s what’s upsetting.
It is not offered for a long time as it has been replaced by avast passwords.
The auto-renewal is not for easypass, but for avast passwords as the subscription has been transfered.
You are wrong, I just renewed Easypass yesterday. Now I have a non-working product. If it is obsolete, they should not be allowing renewal. Period.
No, I’m not wrong.
Replace Easypass with avast passwords and it will work.
Failed. Response of the server: ERROR 316License key already in use
After placing a support ticket (#661762) for the EasyPass License key error over a week ago, I have yet to get a fix for the issue. Yes, I know avast has another passwords program. However, it falls short when compared to (RoboForms) EasyPass - ie. no identities. I paid to renew EasyPass! So, Avast happily offers to renew my EasyPass license with excessive Popups on my system and then receives my money and in return I get an invalid license key. It has obviously has happen to a number of other folks and Avast is aware of the issue. In a word, this is FRAUD. I would advise the company to start reaching out to customers who have had this issue and either provide a valid key OR a refund. In case of the latter, I would also advise them to kill the ability to purchase any future EasyPass licences. I’m patient, but it is wearing thin. I will give it another week and then I will take it to the next level.
In a nut shell, I really get “torqued” when companies knowingly take advantage for excessive gain.
As explained multiple times…
The subscription has been transfered from Easypass to avast passwords.
The key you received is valid.
Easypass is not supported anymore.
Are you also surprised that Microsoft isn’t selling keys/providing support for Windows 3.x anymore ?
“Are you also surprised that Microsoft isn’t selling keys/providing support for Windows 3.x anymore ?”
Of course not, but Microsoft also doesn’t continue to prompt for “Renew Now” and then take money for that product either and they do not then send an email with a license key through the digital fulfillment provider/system that specifically mentions the product by name with a download link that actually works, etc. Whereas Avast! is doing all of this so customers are understandably confused, frustrated, and irritated. Avast, needs to address this issue because people will continue to renew EasyPass throughout 2017 until this is corrected.
What is this, ‘‘Avast Evangelist’’? that easypass has been transferred is clear now to everyone, go ‘‘spread the word’’ somewhere else…
How come lots of people, that where perfectly satisfied with easypass, did not get an e-mail or what, to let them know easypass would become obsolete. Instead of this, avast was happy to cash for a license renewal, without any further notice. Passwords may work also, but the stored passwords from easypass are gone, thank you Avast.