Will send logs shortly…
Sorry, logs are now attached. For some strange reason, after running these scans (I did not fix anything), I am no longer getting the pop-ups, whereas I was getting them several times a day. Also, the computer is running much faster.
Thank you so much in advance!
Computers are weird sometimes
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: BHO: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File BHO: No Name -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> No File BHO: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> No File BHO: No Name -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> No File Toolbar: HKU\S-1-5-21-1960408961-1682526488-725345543-1003 -> No Name - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File Toolbar: HKU\S-1-5-21-1960408961-1682526488-725345543-1003 -> No Name - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File Toolbar: HKU\S-1-5-21-1960408961-1682526488-725345543-1003 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File FF Extension: No Name - C:\Program Files\Java\jre6\lib\deploy\jqs\ff [Not Found] FF Extension: No Name - C:\Program Files\Real\RealPlayer\browserrecord [Not Found] FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found] CustomCLSID: HKU\S-1-5-21-1960408961-1682526488-725345543-1003_Classes\CLSID\{4BCEF7EA-9BBD-490C-9E2E-E8F3383CAFDE}\InprocServer32 -> C:\Documents and Settings\All Users\Application Data\{E598404B-466A-43B1-9097-D8AF7BA80804}\fwcfg.dl (the data entry has 9 more characters). C:\Documents and Settings\Owner\Local Settings\Application Data\Macromedia\Flash Player\FlashPlayerUpdateService.exe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Thank you so much for your help! Fixlog attached. Computer back to regular slow self (it’s old), however, no more annoying pop-up.
If all is well tomorrow let me know and I will tidy up
All is well, no more pop-ups! Just really slow but that has been typical of it ;D
This is probably part of the problem :
Percentage of memory in use: 69% Total physical RAM: 509.98 MB Available physical RAM: 153.3 MB
Unfortunately when XP came out that was a reasonable amount, but, over the years programmes become more memory intensive hence the slowdown
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe
Thank you so much for your help! I can’t tell you how much I appreciate it. Do you guys take any types of donations?
Agreed on the memory. I am getting ready to replace it with a newer computer.
I will run for 24 hours and report back if any problems, as well as downloading and running the programs you recommended.
Thanks again and please let me know about a donation.
My pleasure, on this forum I work for free
Well, thank you so much for your help! I was completely lost and I hope for good karma to come your way!!