Ever since I downloaded the new version of avast, the mail scanner for Outlook stopped working. I have tried uninstalling and reinstalling avast. I keep getting the message that it is waiting for the subsystem to start. This happens wether outlook is running or not. I have tried stopping the outlook mail scanner and restarting - nothing. PLEASE help me.
Thank you, Karen
Do you try to use Mail Protection Wizard and configure manually the settings, I mean, turning off the protection and then running again the application (MPW) and turning on for all accounts?
Btw, which OS do you have? 
If this is Outlook XP - I believe your Outlook has decided to disable avast for some reason - most often, it’s because of an incorrect Outlook shutdown (it then disables all its add-ins).
The work around is simple: go to Help->About in Outlook, click Disabled Items, and if avast is there, remove it from the list (in fact, the list should be empty normally).
That should do it.
Vlk
;D Thank you, thank you, thank you. How simple!!!