plz help! Keyboard not working

My keyboard hasn’t been working for 2 weeks now after a avast update . I reached out to avast but no help yet any help is or solution is greatly appreciated :slight_smile:

why should it be avast related?

I had same problem. I used onscreen keyboard and checked on the keyboard driver files. One of them belonged to AVAST. Once I uninstalled avast it workes fine. The Dell support guy suggested that there could have been a reason avast disabled the keyboard.

I just ran into this tonight. Avast hooks into the keyboard drivers, from what I understand, and it can hose your machine.

What worked for me was booting into safe mode, uninstalling avast, then running the aswclear program from Avast (make sure you choose the right version in the dropdown box. I didn’t and it kept messing up.) Once I ran that, all was good and my keyboard started working again.

Now I need to make a post about all these “unknown devices” in my device manager…