Poll about avast! program updates

Hi all,
we have a lot of users running old version of avast!, we would like to know why :slight_smile:

thank you for your vote!

Pavel Sedina

Well… You’re not supposed to see any of us voting, are you? :slight_smile: :slight_smile:

In a business enviroment, customers with ADNM/AEA/ASOA I think that they don’t update because they don’t know whether they have latest version or not.

It’s not easy to know if your ADNM/AEA is updated and the updated procedure is even worse. You first to update the AES via “Control Panel”, then you have to run a task to update the clients.

How many ADNM installations are running and they don’t know that in a month they are not going to have virus updates or support?

To be honest, I think you should add another option, something like: considering what happened with almost all the past updates, I believe the latest program update is still not stable.

Thank you.

I can’t vote as I always update to the latest version. But my guess that many come to the forums and see the problems experienced by others and say they will wait until these kinks are ironed out. This is always a problem when looking at a support site for information as you generally only see those with problems.

I don’t know if when talking about “Why don’t you update to the latest version of avast!” in the Poll subject that you mean not updating from say avast5 or avast6 and not necessarily interim build updates in avast7.

Like Tech and Dave, I can’t vote here, but (from my own experience) there are some users, that don’t know that their license/s is/are valid for new(er) versions as well…!! :wink:

I personally hate updates, because you don’t know what’s going to be broken in the next one without looking for issues on the forum. Although I don’t really see any need for WebRep it has had a lot of coverage and to my knowledge hasn’t been fixed yet.
I can’t say I’ve had any other problems with Avast. The upgrade to the suite went without a hitch and it’s been very stable to date.
My bad feeling about updates probably stems from the far too frequent Java & Flash Player updates. I was unable to view flash content after an update and had to revert to an older version. Not enough testing before release.

I have many clients that need avast! 4.8 (it’s the only one that will work for them) When 4.8 is discontinued, I will lose all those clients.

I am now working with a firm that has 5000 POS units running Windows 2000 SP3. I know we say SP4 + UR1 is a requirement for version 7. If I stripped the install down to just the File System Shield, and Network Shield, then would version 7 work in this environment. I do not have a Windows 2000 SP3 box to test with.

My avast at home didn’t even pop up for an update despite setting it to auto update. So it is like few months behind the previous version as I do not go home often.

Like several of the others who’ve already posted, I’m already up to date with 1474. But I’d agree that probably one of the biggest deterrents to those deciding whether or not to update is the number of problems they’ve seen posted on these forums. Admittedly we’re (mostly) all aware that users are far more likely to post complaints than compliments, but the relatively larger number of complaints is probably a significant factor, especially to comparatively new users who aren’t sure they feel comfortable with avast.

E.g.: http://www.avast.com/release-history-console (Outdated info…!!)

Well, if some users report significant problems, and there is no image backup of a system, then hesitant to upgrade for this reason only. Do not care to roll the dice on an unknown user system, as to where that user has been, or what the exact configuration is, or what configuration changes have been made over time, can create an enormous headache to fix. If it ain’t broke, don’t fix it.

When I have been using this latest Avast for almost 1 month and found out this piece **** messed up my hp windows 7 64 bit laptop…

now with AVG until it fixed

p.s I did removed Norton and mse with cleanup, chkdsk and registry cleaner.

When using a Windows Server Operating System like 2008 R2 and/or Windows Server 2012, (as a Home User with a Microsoft Tech Net Standard Retail Level Subscription by the way), I have found that the 60 Day Free Trial of Avast 4.8 Server Edition more closely meets my Anti-Virus needs as a Home User rather than trying to jump through hoops trying to get your latest Server Software Installed which also does NOT really meet my needs as a Home User (7.0 Server Products). When I am running Windows 8, I do indeed run AIS 7.0.1474 by the way.

+1

Myself, I wait until most of the noise with each update calms down (usually 1 or two emergency updates past the base update) before I make a move.

Avast Software has released a lot of unpolished program updates (mostly related to Avast 7). :o

So running an old version of Avast is an only solution, if you want a stable version of Avast.

I am glad I don’t have to translate here some personal messages that Russian-speaking users sent me. Their messages are written in “informal” Russian, which is very rich in expressions of frustration and anger.

Endpoint Protection receives the most “polished” updates and lags behind Pro, so I believe it is the way to go!

I usually prevaricate about updating, then go ahead and do it, then regret it.

It’s nearly always the same problem - I finish up with two versions of the redirect driver (aswRdr ans aswRdr2).

Webshield and mailshield both stop scanning (they both say they are working, they just never scan anything). I then have to do an uninstall fresh install from scratch to fix the problem.

This only appears to affect some W7 64bit systems, and, disappointingly, it’s been going on for ages.

you should set avast to self update to latest version automaticly by default instead off the promp…

that should takew care of many of olders version running on the home user side