Pop up ads

Hi,

i have three pcs in my house with avast installed. On two of them i get the regular vps update message with the voice. But on my machine i’m only getting ads, every time. It’s not really a problem, i’m just wondering why this is happening only on my machine. In addition when i clicked on show last popup today, it showed me the popup ad from 3 days ago, but only once, then it showed the one from today again.

On a side note: The ads would be okay if they would have the same layout as the vps update popup with the blue line on top. But they are only grey and look kind of shady. I’m using the german version of avast and the last two popup ads for the recommendation programm even had different spellings for the german word for recommendation programm (“Empfehlungs-programm” and “Empfehlungsprogramm”). As I said its not really a big problem it just doesn’t look very professional.

Thanks!

Sounds like you have a old(er) version of avast installed.
Give this a try:

  1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition

Note : You need to be ONLINE during the install (sometimes online installer works whereas offline doesn’t)

http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

  1. Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
  2. Uninstall in safe mode using Avastclear.
  3. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
  4. Install the version you downloaded.
  5. Reboot.

Sorry that i havn’t mentioned that, i have the latest version of avast. My system was acutally set up 15 days ago.

Try it anyway, sometimes the online install works where the offline fails.

Getting the same popup ad after reinstall. I found another thread about this topic (http://forum.avast.com/index.php?topic=143250.0). So obviously its a common problem. To be honest, i don’t care about avast showing me ads. I’m just a little paranoid about the popups potentially delivering malware like other ad servers (see yahoo.com these days). But other than browser ads, i cant block them. So now when i see that on my rig something is different and irregular compared to other machines, my alarm bells go off ::slight_smile:

In the settings > Appearance, disable the community features.
Let’s see if that changes anything.

I will try that that. Waiting for the next popup!

I honestly think it’s the VPS pop up bug…

There’s a workaround to disable the ads (shown for the VPS updates) until it’s fixed…

You need to uncheck the Show notification box after automatic update (avast UI > Settings > Update - scroll down to details).

Once the bug is fixed (no idea when) then you can re-enable it.

Yeah i found several other threads where people report that they only see these ad popups. Hopefully avast will fix this!

Just want to give you a short feedback. I turned off the community features and two days in a row now i dont get any popup (no definition popup, no ad popup). I do get the virus definition updates. However when i want avast to show me the last popup the button is not greyed out. Clicking on it shows me the ad popup again (See screenshot). So it seems that turning off these features only prevents avast from showing them, but in fact they are there :slight_smile:

Thanks!

At least you don’t get the pop-ups anymore.
Nothing more we can do, the rest is up to avast to fix.