I have the latest free version of Avast installed. Every time I open a new page in Firefox or Chrome, Avast generates pop-ups indicating that it has blocked a harmful webpage or file . The infection is called JS:Redirector-BXI [Trj] and the process affected is “firefox.exe”.
I have done the following
Uninstalled Chrome
Reset of Firefox
Full scan of
a) Avast
b) Malwarebytes Anti-Malware scan
c) Ad Cleaner
d) Super Anti Spyware does not show anything .
I am using Windows 10 64-bit .
I do not see any ADDITION.log. I ran FRST again with same results. See the FRST.log attached …Is it some config I am missing ??
Thanks for your quick response.
EDIT : Sorry . My mistake. I was not running it as administrator…
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
EDIT : Could this be a router issue. Dont want to steer you guys on the wrong track but all tools like SuperAntiSpyware etc have been run before and are not showing any infections
I don’t use Explorer - I only tried it just now for the sake of experimenting and it seems to be fine.
I have uninstalled Chrome.
I am not keen to uninstall Mozilla because I fear it wont solve the problem .
I had tried the refresh firefox earlier. Based on your advice, I cleared the WEB Cache…The application cache showed 0 MB …
I restarted firefox…However issue still exists
Should I just uninstall Firefox…and reset my router ??
Latest update - I uninstalled Mozilla and tried using Microsoft Lynx all day. Worked well without popups for few hours now I see redirects to tradeadexchange again. This happens on every click .
I have not installed Chrome or Mozilla again yet. Was trying to keep the system as clean as possible.
I ran MalwareAnti Bytes but it just detected some adware cookies . I guess it cannot detect the actual virus…
Any thoughts ??
I am again suspecting the router but I have no experience troubleshooting/securing routers . I am confused why Avast and other such tools cannot detect the virus if any on my computer and hence suspecting the router
You can reset the router easily enough… On the back of the router will be a small hole marked reset… Using a biro push in the small switch, you should hear a click. The router is now reset.
There is nothing showing on your system
What is MS lynx ? as it is something I have not come across before
I reset the router …Took me some time to understand how to do it because on resetting , the SSID and other properties went to default and had to set up the network all over again . I am using an old TPLINK Router.
Not sure if the problem has gone away . I will try for a day and will update you tomorrow.
Is there any script etc you would like me to run. Any advice on how to protect the router maybe