Bonjour, j’ai eu pour ma part un prélèvement de 72 € sans avoir été prévenue à l’avance. Je n’aime pas cette façon de faire et je souhaite résilier de suite mon abonnement. merci de me donner la marche à suivre.
Mme Forcet
I think a Google Translate to English may help some to understand your situation better:
“Hello, I had €72 debited from my account without any prior notice. I do not appreciate this practice and wish to cancel my subscription immediately. Please let me know the procedure for doing so.”
First, I’m an Avast user and not an Avast Team member.
You can use the World Icon to translate this reply.
Vous pouvez utiliser l’icône du monde pour traduire cette réponse.
** Refund request
- NOTE you should first cancel any payment mandate (see below) that you may have set up, or this could be actioned, requiring another refund request.
- From Avast account - https://support.avast.com/article/24/#pc
** Cancelling automatic renewal of the Avast subscription
No need, if there is a language not the same as your own you should see the World Icon.
You should have been able to see that also.