Premium Security UI takes a long time to load

Avast Free Antivirus / Premium Security
1

When I boot my Windows 8.1 Pro machine (I have 3), the UI doesn’t show up in the system tray for at least 2 minutes.
Why is that? If I attempt to open anything before the icon appears for the UI, it does not load (ie: email, other programs, web)

Please advise

2
  • Which version/build of Avast Premium…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Avast Premium Security
version: 22.2.6003
build: 22.2.7013.717
Virus def version: 220416-0
UI version: 1.0.699

  • no other AV’s before Avast - been a customer for a few years now.

Spybot Search and destroy - All startup references for this program and it’s supporting utilities are squelched.
I have to answer “yes” I want to run this everytime I want to use it
I also have eM Client for email, but that only runs when I start it (manually).

Dell Optiplex 790
16 gig ram
1 TB hard drive

Windows 8.1 Pro
clean install

4

First, be sure to get rid of all remnants of Spybot Search & Destroy…!!
→ https://support.avast.com/en-ww/article/11/

Then:

  1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

All of this was done, multiple times! “Premium” Security still takes over 2 minutes to load AFTER my icons have appeared on the screen.

I have a program from Microsoft SysInternals called AutoRuns. I have DISABLED everything absolutely unnecessary to boot EXCEPT AVAST.
Then rebooted.

STILL takes over 2 minutes for AVAST UI to load. If I remove AVAST, obviously I have NO issue.
This is very annoying!

6

Update to the latest version (22.4): https://forum.avast.com/index.php?topic=319403.0

7

I have the new version by now. Why isn’t this fixed?

How come you guys just “band-aid” what we PAY you to fix?
Isn’t this what my license costs are supposed to remedy?

I have WAITED for this issue to be addressed.
Now I have this code on a much faster pc and it still takes a long time for the UI to load!
It will not allow me to use anything until the UI icon shows up in the system tray!

FIX THIS!