My Win 98 connects to DSL through a router/modem and I am tying to use Avast home. When I start the machine Avast tries to update I get a message: “An error has occurred while attempting to update” I then click for more info. and get the message: “Cannot connect to download5.avast.com (unknown80)” The registration key appears to be correct. Any suggestions?
Hi camrambler,
First of all, can you update Avast manually?
–lee
No, I get a series of messages “Error Cannot connect to server”
Camrambler
Have you got any firewalls on your system that could be blocking avast?
–lee
There must have been a problem with the firewall, I updated zone alarm and made sure the Avast update was allowed and the update went fine.
Thanks
So your problem is solved?
–lee
i encountered this problem
it says:
An error has occurred while attempting to update!
Click here for more information…
i clicked it and it says:
Information about current update:
Last encountered error: Cannot connect to download10.avast.com (207.44.182.35:80).
Total time: 9:07
currently, I’m also using the ZoneAlarm firewall.
i tried to disable it while it updates but still no help.
i did tried to update manually and it works but still this error kept surfacing.
ok…i’ve solve the problem myself…after reading thru all the helps here…its my proxy problem…