please can someone help me with this, one week before my avast premiun licence was supost to expire I manually renew successfully…I even got an avast email confirmation saying “We’re happy to report that your Avast security has been successfully renewed and Avast will continue to protect you from the latest security threats and privacy issues! Your Avast software will be updated automatically, so no further action is required.” …but today when I tried to use anti theft Take Picture o get data I get this message “This function requires premiun licence from Avast”…I mean…what?..a week ago I renew my premiun licence successfully I received the email confirmation from avast so whats going on now? …why my avast anti theft is acting like if I dont have a premiun licence or if I never renew my avast subscription…so please some one give a hand with this problem I’ll be very gratefull.
Submit a ticket: https://support.avast.com/support/tickets/new
thank you I hope they can help me with this problem
You’re welcome.
my friend what is supost to happen after I submit a ticket? …I’m still waiting to hear from the avast people two days after I submit a ticket, I’m still having the same problem
Be patient, it can take up to 7 business days.