Problem with avast!

General Topics
1

So, when I somehow destroyed my operating system one guy fixed it and installed avast (idk if it was payed version, can’t remember).
After some time I installed Windows 7 (as I had XP before) and decided to download avast! again. I went to your website and downloaded it. After 2 hours I simply couldn’t connect to any protected (https://) website. I just got an error message (This website might be down) and then after that I tried to fix it and I did something, I can’t remember what and I couldn’t enter any website on the internet. I had internet connection, but I couldn’t browse the internet at all. I fixed this problem by re-installing windows again and it worked. Now, as I seriously need an AV and avast is the best (as I was using it before) I just want to ask, what caused this problem/error? Because I seriously don’t want to re-install everything again. Thanks for your help.

I’m not sure if this is the right board, if it’s not then please move it.

2

If this is a fresh reformat and “no” other antivirus is installed then you should
be able to install avast without any conflicts.

Make sure no other antivirus is installed.

3

Too many possible causes, but list below can give some clues, along with Para-Noid’s recommendation:

Cause of your https:// and http:// connectivity issues could be:

  • Firewall settings or incompatible firewall software.
  • Running two firewalls at the same time (conflict).
  • Corrupted avast! install; Choose Repair to fix.
  • System connected to Internet without antivirus real-time protection installed for more than 30 seconds (Windows operating systems).
  • Router or modem settings or issues.
  • Corrupted or damaged browser.

Link for finalizing a/v software uninstalls after removing via Add/Remove or Programs and Features: http://singularlabs.com/uninstallers/security-software/ & general page: http://singularlabs.com/uninstallers/