hi,
i have installed in my computer the free version, a couple of weeks ago I clicked on purchase license and I bought online Avast Premier 1Pc, 2 years to improve the protection of my computer, but I have not received confirmation by email, the charge was made in my bank account. I even sent the PO number of the transaction…
can someone help me please, the answer i recieved is the following:
Hello Paulina,
We’re sorry, but we can’t seem to find a record of your license in our system.
If you use Avast Free Antivirus, please visit the FAQ section of our website or the Avast community forum.
although my profile is in spanish for some reason I’m been forward to this forum…
and where can I leave a formal complaint?, i feel cheated and disappointed…
looking forward for your reply,
regards,