Problem with mouse (Avast Premium Security)

Avast Free Antivirus / Premium Security
1

Hello!

Any time Avast opens “popup” notification or I open Avast window, my left click mouse button stops working.
What can I do?

Thanks

2

I also knew the same problem! Could solve the problem on my mouse settings. I use a gamer mouse there, you can do all the settings yourself. LG Joe

3

I also have Logitech G300s mouse.
How did you solve this problem with mouse settings?
For me it just started this problem without me doing anything to mouse settings…

4
  • Which version/build of Avast Premium…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
5

I use a Logitech M350 mouse with a USB Unifying wifi connection I also used an Logitech MX Performance Mouse with the same USB Unifying wifi connection, so no wired connection of the Logitech G300s mouse and no conflict/issue with avast.

I would have though a wired mouse would have less of an issue.
Is there a driver update for this range of logitech mice ?

6

Found a workaround FOR this problem…
Right click on the item I want to click (to ‘‘select’’ position where I want to click) and space bar to substitute left click…
I don’t know how would this be mouse settings problem since it all worked OK with no changes to computer hardware or software and only effect Avast application…

  • Which version/build of Avast Premium…? 20.7.2425 (build 20.7.5568.601)
  • OS…? (32/64 Bit…? - which SP/Build…?) Windows 7, 64 bit
  • Other security related software installed…? No
  • Which AV(s) did you use before Avast…? Avast for last 3-4 years
7

Update to the latest version (20.8.2432): https://forum.avast.com/index.php?topic=238421.0

8

‘‘Problem’’ is installed program “ClickFix” that I use because my mouse sometime makes 2 or more left click instead of just one…
If I close this app, Avast works OK.

Can developers look into this?

Thanks

9

Did you update Avast to the latest version (20.8)…!?

10

Can you install ClickFix app and test if it is the same on your end?
It’s 758KB in size… https://www.clickfix.cf

11

Again, did you update Avast to the latest version (20.8)…!?

12

Are you an Avast employee or volunteer?
Either way… Since I have find bug in the system, “Thank you, we will have a look.” would be proper response.

Have a nice day

PS
Yes, I have installed latest version 20.8.2432 (build 20.8.5684.602) …

13

Follow instructions: https://support.avast.com/article/33/ and post the File-ID and/or name of the Support-File here afterwards.