Hi. I’ve had AVAST for about a year with no problems at all. Now for some reason when it does an automatic update, it says it cannot update. So I click on the message to view why and it is saying I have an invalid or expired license key. What do I do. I also wonder if I’ve screwed anything up by downloading 4.0 when I think I already had it. For some reason I thought I needed to download that?? Sorry, I’m one of those people who understands nothing about the workings of the computer-just want it to work. :
THanks for help! Lisa
Lisa, it’s normal, after 14 months the license expires.
You only have to renew your free registration here: https://secure.avast.com/scripts/register.php?lang=ENG
Also see tutorials:
http://www.avast.com/files/tutorials/insert_key.htm
http://www.avast.com/eng/i_was_successfully_r.html
Thanks for your help! I did find out what I was doing wrong after scouting the site for a bit. After I did everything wrong first! :o Thanks for quick reply! Lisa
Welcome to the forums, Lisa.
It is good to know that your problem is solved.
Please come back often, learn more, and maybe help others.