I’m trying to do a remote deployment to a Windows XP machine. ADNM says the install was fine but it still shows up as grey in the computer catalog and there is no blue avast ball in the system tray. In the next message(s) I’ll copy the setup.log file from the client machine.
08:55:28 min/gen Started: 16.07.2004, 08:55:28
08:55:28 min/gen Running setup_av_net-64 (100)
08:55:28 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
08:55:28 vrb/sys Computer WinName: 5YWTB01
08:55:28 min/sys Windows Net User: SYSTEM
08:55:28 min/gen Cmdline: /forceinstall /createprogress /sfx /sfxstorage “C:~AVINSTL”
08:55:28 vrb/gen Operation set to INST_OP_INSTALL
08:55:28 vrb/gen DldSrc set to sfx
08:55:28 min/gen Old version: ffffffff (-1)
08:55:28 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
08:55:28 nrm/int SYNCER: Type: -1
08:55:28 nrm/int SYNCER: Auth: 0
08:55:28 min/gen GUID: 1f98570d-cf40-4f01-b026-74e956786ddf
08:55:28 nrm/gen SelectCurrent: selected server ‘tmp sfx storage’ from ‘sfx’
08:55:28 vrb/pkg LatestPartInfo: news = news-40
08:55:28 vrb/pkg LatestPartInfo: program = prg_av_net-64
08:55:28 vrb/pkg LatestPartInfo: setup = setup_av_net-64
08:55:28 vrb/pkg LatestPartInfo: vps = vps-42902
08:55:28 vrb/pkg Part prg_av_net-64 was set to be installed
08:55:28 vrb/pkg Part vps-42902 was set to be installed
08:55:28 vrb/pkg Part news-40 was set to be installed
08:55:28 vrb/pkg Part setup_av_net-64 was set to be installed
08:55:28 vrb/pkg LatestPartInfo: news = news-40
08:55:28 vrb/pkg LatestPartInfo: program = prg_av_net-64
08:55:28 vrb/pkg LatestPartInfo: setup = setup_av_net-64
08:55:28 vrb/pkg LatestPartInfo: vps = vps-42902
08:55:28 vrb/pkg FilterOutExistingFiles: 0 & 0 = 0
08:55:28 vrb/pkg IsFullOkay: setif_av_net-64.vpu - is okay
08:55:28 vrb/pkg IsFullOkay: setup_av_net-64.vpu - is okay
08:55:28 vrb/pkg IsFullOkay: vps-42900.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vps-42900.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vpsm-42902.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vpsm-42902.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: news409-2c.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: news409-2c.vpu - not okay
08:55:28 vrb/pkg FilterOutExistingFiles: 0 & 0 = 0
08:55:28 vrb/pkg IsFullOkay: setif_av_net-64.vpu - is okay
08:55:28 vrb/pkg IsFullOkay: setup_av_net-64.vpu - is okay
08:55:28 vrb/pkg IsFullOkay: vps-42900.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vps-42900.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vpsm-42902.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: vpsm-42902.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: news409-2c.vpu - not okay
08:55:28 vrb/pkg IsFullOkay: news409-2c.vpu - not okay
08:55:28 nrm/pkg DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-42900.vpu, returned 0x00000000
08:55:28 nrm/pkg DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-42902.vpu, returned 0x00000000
08:55:28 nrm/pkg DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\news409-2c.vpu, returned 0x00000000
08:55:29 min/gen setup: updated
08:55:29 min/gen setif: updated
08:55:29 vrb/fil SetExistingFilesBitmap: 204->2->2
08:55:29 vrb/pkg FilterOutExistingFiles: 0 & 2 = 0
08:55:29 min/pkg program: installed 0 files (0 bytes), removed 0 files
08:55:29 min/gen news: updated
08:55:30 min/pkg vps: updated [042902]
08:55:30 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\System32\psapi.dll=4
08:55:30 vrb/fil File set as shared dll: C:\WINDOWS\System32\psapi.dll
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Label=Jun2004
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4DataFolder=C:\Program Files\Alwil Software\Avast4\DATA
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4SkinFolder=C:\Program Files\Alwil Software\Avast4\DATA\Skin
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Version=4.1
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\VersionShort=4.1
08:55:30 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\SetupVersion=100
08:55:30 vrb/reg Set registry: .csk=cskfile
08:55:30 vrb/reg Set registry: .csk\Content Type=application/copernic-csk
08:55:30 vrb/reg Set registry: .asws=aswsfile
08:55:30 vrb/reg Set registry: .asws\Content Type=application/avast-asws
08:55:30 vrb/reg Set registry: aswsfile=avast! Skin
08:55:30 vrb/reg Set registry: aswsfile\EditFlags=65536
08:55:30 vrb/reg Set registry: aswsfile\BrowserFlags=8
08:55:30 vrb/reg Set registry: aswsfile\shell=
08:55:30 vrb/reg Set registry: aswsfile\shell\open=
08:55:30 vrb/reg Set registry: aswsfile\shell\open\command=“C:\Program Files\Alwil Software\Avast4\aswSimpl.exe” “%1”
08:55:30 vrb/reg Set registry: .aswcs=aswsfile
08:55:30 vrb/reg Set registry: .aswcs\Content Type=application/avast-aswcs
08:55:30 vrb/reg Set registry: aswcsfile=avast! Compressed Skin
08:55:30 vrb/reg Set registry: aswcsfile\EditFlags=65536
08:55:30 vrb/reg Set registry: aswcsfile\BrowserFlags=8
08:55:30 vrb/reg Set registry: aswcsfile\shell=
08:55:30 vrb/reg Set registry: aswcsfile\shell\open=
08:55:30 vrb/reg Set registry: aswcsfile\shell\open\command=“C:\Program Files\Alwil Software\Avast4\aswSimpl.exe” “%1”
08:55:30 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\App Paths\aswAvast.exe\Path=C:\Program Files\Alwil Software\Avast4
08:55:30 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\App Paths\aswAvast.exe=C:\Program Files\Alwil Software\Avast4\aswAvast.exe
08:55:30 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\EventLog\Antivirus\avast!\CategoryCount=3
08:55:30 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\EventLog\Antivirus\avast!\CategoryMessageFile=C:\Program Files\Alwil Software\Avast4\aswRes.dll
08:55:30 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\EventLog\Antivirus\avast!\EventMessageFile=C:\Program Files\Alwil Software\Avast4\aswRes.dll
08:55:30 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\EventLog\Antivirus\avast!\CategoryCount=7
08:55:30 vrb/sys Loading C:\Program Files\Alwil Software\Avast4\aswCmnS.dll failed, error: 0x0000007E
08:55:30 min/gen Err:Setup couldn’t load library C:\Program Files\Alwil Software\Avast4\aswCmnS.dll.
Error code: 0x0000007E
08:55:30 vrb/sys Service avast! Antivirus uninstalled
08:55:30 min/gen Err:Setup couldn’t load library C:\Program Files\Alwil Software\Avast4\aswCmnS.dll.
Error code: 0x0000007E
08:55:30 vrb/sys Service avast! Antivirus uninstalled
08:55:31 vrb/sys Service avast! Antivirus installed
08:55:31 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\avast! Antivirus\Description=Manages and implements avast! antivirus services for this computer. This includes the resident protection, the virus chest and the scheduler.
08:55:31 vrb/sys Reboot set by non-installed service “avast! Antivirus”
08:55:31 vrb/sys Service aswUpdSv uninstalled
08:55:31 vrb/sys Service aswUpdSv installed
08:55:31 vrb/reg Set registry: SYSTEM\CurrentControlSet\Services\aswUpdSv\Description=Provides automatic updating for the avast! antivirus.
08:55:31 vrb/sys Service avast! NetAgent uninstalled
08:55:31 vrb/sys Service avast! NetAgent installed
08:55:31 vrb/sys Starting service avast! NetAgent
08:55:31 vrb/sys Service avast! NetAgent started, errcode: 0x00000002
08:55:31 min/gen Err:Service avast! NetAgent couldn’t be started.
Error code: 0x00000002
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\DisplayName=avast! Network Edition
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\DisplayVersion=4.1
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\HelpLink=http://www.avast.com
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\HelpTelephone=
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\UrlInfoAbout=http://www.avast.com
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\UrlUpdateInfo=http://www.avast.com
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\InstallLocation=C:\PROGRA~1\ALWILS~1\Avast4
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\InstallSource=C:~AVINSTL
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\Publisher=Alwil Software
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\VersionMajor=4
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\VersionMinor=1
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\DisplayIcon=C:\Program Files\Alwil Software\Avast4\aswAvast.exe
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!NET\UninstallString=rundll32 C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll,RunSetup
08:55:31 vrb/reg Set registry: Software\Microsoft\Windows\CurrentVersion\Run\avast!=
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Label=Jun2004
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4DataFolder=C:\Program Files\Alwil Software\Avast4\DATA
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Avast4SkinFolder=C:\Program Files\Alwil Software\Avast4\DATA\Skin
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\Version=4.1
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\VersionShort=4.1
08:55:31 vrb/reg Set registry: Software\Alwil Software\Avast\4.0\SetupVersion=100
08:55:31 nrm/pkg Transferred files: 3
08:55:31 nrm/pkg Transferred bytes: 1463578
08:55:31 nrm/pkg Transfer time: 20 ms
08:55:31 vrb/fil NeedReboot=true
08:55:31 vrb/sys Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
08:55:31 vrb/fil MoveFileEx(C:\PROGRA~1\ALWILS~1\Avast4\Setup\reboot.txt, NULL)
08:55:31 min/gen Return code: 0x20000000 [Something done]
08:55:31 min/gen Stopped: 16.07.2004, 08:55:31
You should control if Avast service is running on the client
bye
My bet would be that there were no install groups selected in the installation package.
I.e. nothing was in fact installed.
Check the Install package. Make sure it’s got all the boxes checked.
Thanks
Vlk
When I went to check on the install package it would not let me edit it. It said that it could not set it as a default resident task. I then deleted the deployment task that I had associated with it and was able to edit it. However if I try to delete it I get the error
Size of recieved message is invalid.
Cannot delete “(null)” session
Is this expected behaviour?
I solved my original problem by creating a new package and a new task. I don’t know what was wrong with the old package, it had all of the client providers checked that we need. And it had worked on 5 other installs without problem.
Size of recieved message is invalid.Cannot delete “(null)” session
Is this expected behaviour?
No. 
Is there anything in the file \data\log\error.log?
Thanks
Vlk
In the warning.log file there is this message:
7/19/2004 9:59:04 AM 1090245544 CY15711\Administrator 2332 Received MSG_DELETEPACKAGE message from client with invalid size: 00000020 bytes.
but nothing in the error.log file.