problems to register av-home

Hi !
i am new here, i wanted to register my av home via the reg tool , i have had no reply to date( also sent support three mails non of which has been answered) and have only a couple of weeks left before the demo runs out.
i have used this product for a year or two ,on the same PC, but after new hard drives and so on i clean installed win xp and all progs , i downloaded avast av and started fresh.
how do i register when the people at avast do not answer my e.mails and registration requests ???.
anybody got any ideas ?
Tony

Just register thru web:

http://www.avast.com/i_kat_207.php?lang=ENG

Be sure you don’t have any email blockers, misconfigured spam filters etc.

If you’re sure you’ve entered the correct information, let us know your email address, we’ll check it in our databases.

hi !
that is what i did, three times and got no reply to my e mails.
thanks for replying though . maybe you could do something from the inside ??.
cheers
tony.
PS
my e.mail address is the same as my registration for this forum.

The fact that you aren’t receiving email, as kubecj mentioned could be down to your ISP freenet.de, do they have a spam filter ? Do you have a spam filter ?
If either is correct ensure that they accept avast.com domain name.

As you mention you used the same email address for the forum registration. Any emails you might receive from the forums notifying you of a new post/reply, etc. these emails come from a different domain, asw.cz, so they may be able to get through.

Do you have another email address from another domain name that you can try ?

Can you check your mail by your browser? Webmail?

Hi,

we’ve seen only one registration on Sep 6 21:40:51 and it was delivered to freenet.de server.

:smiley:
thanks i got a personal message with a number in it.
this has worked and now running.
thanks to all who took time to help.
tony
;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D

Glad that your problem is resolved, a belated welcome to the forums.