my most recent program update to 4.8.1296 has left me with 2 problems:
avast again keeps telling me it needs to restart all the time
this is a new one – my Outlook locks up sometimes and I get a message asking me if I want to disable the Alwill add-in for Outlook.
Do I need to delete the program and start fresh?
Thanks!!!
What is your OS ?
What version of Outlook are you using ?
Operating system restart needed by avast message - First check the contents of the C:\Program Files\Alwil Software\Avast4\Setup\setup.log file, which should show you why it thinks the reboot is needed.
This may be solved, in some systems, by deleting the file C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt. With the avast self-defence module it will complain so disable that first, Program Settings, Troubleshooting.
If that doesn’t resolve it check this:
You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains “PendingFileRenameOpertaions”.
Check its contents and if there’s only “reboot.txt” from avast4\setup folder, delete PendingFileRenameOperations, don’t delete any other key.
Back-up (export) the registry key before you edit/delete, just in case.
If none of the above resolves it, then it may be better to do a clean reinstall.
Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.
Download the avast! Uninstall Utility, find it here and save it to your HDD.
Ruuning XP Home
Outlook 2003 SP3
OK some times with older OS, win9x, etc. there can be a hiccup on update that requires a clean install.
If you haven’t done so enable the avast plug-in again.
Outlook 2003 > Help > About > Disabled items
If it happens again check the windows event viewer and see if there is an entry for it and post the contents of the error text.
Try the options to try and resolve the reboot issue and if no joy go for the clean reinstall.
I hope someone can help. I have the latest version of Avast home and it keeps popping up a window on the screen that tells me the scanning status. When I load Internet Explorer it pops up showing the files it is scanning, in email, same thing… I know that I believe before the update to 4.8, I think, it did not do that before. The ball spins at the bottom right which is normal and it pops up when I get updated DAT files, etc., but this is something new. Maybe I clicked a setting I should not have, not sure, but again, it’s getting annoying that every time I do anything, it comes up with a window showing the scanned files, etc…
PLEASE HELP…
Thank you… Also, your program is great!!! I catches things way before they get into the computer… EXCELLENT JOB!!!
Avast User in Ohio…
It seems that you’ve changed the avast settings without knowing what you were doing…
This is an option disabled by default. You can turn it off going to the Standard Shield provider settings, Advanced tab an unchecking ‘Show detailed information on action performed’. You can do this for the other providers too.
See http://forum.avast.com/index.php?topic=26104.msg213436#msg213436
Welcome to avast. The most configurable antivirus around 8)
The best thing would have been not to enable this function which is disabled by default.
This function is also on the Web Shield and Internet Mail providers so you should also check those.