I’ve been using the free version of Avast for about 2 years. Sometime after I bought a new LG Gram laptop last year, I started to notice certain websites were taking an unusually long time to load. Not all websites… YouTube, and most smaller sites were fine, but Facebook, Amazon, Stripe, and certain others were a problem. I checked my network hardware and software, and found no issues.
However, I found that when I disabled the Avast shield, those websites would load normally. I read something on this forum about certain software causing a conflict, but I’m not sure how to best troubleshoot that.
First, I’m an Avast user and not an Avast Team member.
Whilst disabling Avast resolves the issue it leaves you completely unprotected.
Some sites have a lot of background activity going on, which will increase the overhead of scanning that content.
You could add an Exception for YouTube (and the others, but that isn’t without risk of being unprotected), I have for YouTube, see attached image.
Note the use of the ** asterisk ** in my URLs, this represents a wildcard for one or more characters for example the www elements in my example image could just as well have been an ** asterisk **
You are taking a risk in setting any exception so you have to trust the site and crucially accept the risk of setting an exception. Which in your case would be less than completely disabling Avast, but a risk none the less.
I don’t use Facebook or Stripe so I can’t comment on those.
If it were my system I would get right on it, so you maintain protection on all other sites. Should you forget to enable it after visiting these sites.
