Problems with Spybot anyone?

My Avast! installation still doesn’t work well. It can scan when I right click a file, but the rest doesn’t work. I’ve deleted other antivirus files, minus Spybot-Search and Destroy which is an antispyware. Anyone has problems with it?

which OS do you use?

which other security-programs do or did you use? (antivirus, antispyware, firewall,…)

Lizzyluna,

I run Avast! Home Edition 4.8.1201 (Current version), SpybotSD 1.5.2.20 (current version) with ZA firewall. No problems with either Avast! or Spybot program on XP-Home SP2, all current updates (except SP3).

Edited to cover a question in Blue2’s post. I always have SpybotSD Teatimer active unless I am installing new software, and also run with Spybot’s resident IE Browser helper active as I use Internet Explorer 7

Hello. Lizzyluna.

–Which Avast build?

– Are you running under administrator or a limited user account?

– When you click on the Avast desktop icon, does it open? If it doesn’t, what does it show in task manager for the process Ashavast.exe? Is it at 100% CPU which suggests that the process is stalled?

– Do you have the TeaTimer function active in Spybot and do you have the self-protection active in Avast?

I’ve had a problem with an Avast installation (see this thread http://forum.avast.com/index.php?topic=35333.0 ) and it might be helpful to know if these issues are similar or not.

t-timer may not play nice with Avast (and some other resident programs)
try turning it off and see if that helps
you could also post over in the Spybot forum at safernetworks
http://forums.spybot.info/forumdisplay.php?f=4
forums.spybot.info/index.php
I also run with Spybot’s resident IE Browser helper active as I use Internet Explorer SIX (6)
for some programs that will not work with Firefox and because some malware tries to load IE
I have NOT tried T-timer with Avast but surely many have
post back what you find out

Lizzyluna, Wyrmrider,

SpybotSD 1.5.2.20’s Teatimer has no problems working with Avast! 4.8.1201 on XP SP2 installations. Teatimer is an important real time detection and prevention tool. Having said that, the majority of problems users encounter with Teatimer result from the user either having accepted an action that they should not have, or from denying an action that should have been allowed.

I make a policy of specifically turning off Teatimer before installing any new software and then turning it back on again after I have rebooted following the install and have made a new snapshot of the startup entries. If you are in any doubt about the right decision, do not use the “remember this” option.

Teatimer requires ongoing considered decisions from the user. If you are not comfortable with making this type of decision, then perhaps it is better to not use Teatimer and just rely on Spybot’s immunisation entries. Note that the resident Browser helper only works with Internet Explorer.

Other free programs like BoClean and Threatfire (formerly Cyberhawk) can provide same sort of protection as Teatimer with little need for user intervention.

I have used both Avast! and Teatimer for, oh, probably about 10 years. That means on three Win 98 SE machines, and on a Vista machine with SP1 and all updates installed. While I have had problems at times, the interaction between those two programs has not been responsible. One of the Win 98 machines is a laptop, and there have been several other programs written for 98 which have either not installed, or have not worked once they did install on it, but not Avast! or Spybot. The Vista machine did give me trouble with the browsers not working for awhile as I installed updates one after the other (I bought it just before SP1 came out), but even that cleared up after several cold boots, and Avast! and Spybot were always OK. You might try re-booting your machine two or three times. Do cold boots and let the machine sit a minute or two in between to give all of the electronics time to lose their charge and “forget” any conflicting information. You might also think about what you did immediately before things went wrong, and, if you have not already done so, try reversing that to see if it helps. For the future, any time you are installing something, or doing any other major work on your computer, write down what you do as you do it. Then you can undo it more easily if you have a problem.

I have used SpybotS&D (currently 1.5) since before my 4 years with avast (along with SpywareBlaster). While I have never used the “immunization” option of Spybot I have run, from time to time (usually to check out issues reported in this forum, with TeaTimer active.

The group of folks I support have during this period also run SpybotS&d (without immunization and without TeaTimer) along with avast.

None of us have encountered any issues at all with SpyBotS&D and avast in the 4 years running with avast.

This forum is fantastic, you ask and everybody tries to help. :slight_smile:
I link my previous thread: http://forum.avast.com/index.php?topic=34613.0. With the help of moderators I did everything I could do, I found and deleted a forgotten Symantec file (or maybe a fake file), but the red circle is still there. I have downloaded the latest version, and I have Internet Explorer (6.0).
I have disabled TeaTimer but it wasn’t active when Avast stopped to work. It worked well for about to weeks and I’ve done nothing to disturb it, but then the “error RPC” message started to appear.

  1. Remove NAV (or other Symantec products) through Add/Remove programs from Control Panel. Boot.
  2. Use Norton Removal Tool for Windows 2000/XP/Vista. Boot.
  3. Install avast! (or repair the installation) and boot.

Now it’s OK! I don’t know how I did it but it works!
Thank you.

Glad that you’ve finally succeed :wink: