Problems with Win32:Agent-HKL [Trj] (Totour.exe)

Hello,

I’ve been having problems with that Trojan that avast recognizes but can’t eradicate. I’ve tried several ideas I found on the web but it’s still there. SuperAntispyware recognizes it as Trojan.spam-Rucrzy but can’t get rid of it. I’ve tried to boot in safe mode and erase the c:\cd1041.nls file created by the Trojan but doesn’t work. I’ve also tried to replace the infected ndis.sys by a clean version but without any success. Any help or ideas would be welcome.

thanks!!

flrobert

Hi flrobert,

Have you tried a boot time scan with avast!? (Right click the scanner screen, select ‘schedule a boot time scan’ and reboot when requested.)

Have you tried AVG Anti-Spyware Free?

If still having problems, post a HijackThis! log.

According to the following page, SDFix may remove the infected ndis.sys:

http://forums.spywareinfo.com/index.php?s=cd5895e3056eb0f0a0e1f435fc1501c7&showtopic=101014&pid=557105&st=0&#entry557105

SDFix is available here:

http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

I suspect that it may be the ability of SDFix to deal with rootkits (hidden malware) that enables it to remove this infection, so you could also try these anti-rootkit scanners:

Panda Antirootkit
Blacklight
AVG Anti-Rootkit

Avast with boot time scan didn’t work, however SDFix seems to have solved the problem. Thank you very much for your help and for replying so quickly to my request. I still don’t understand very well how this totour.exe manages to behave the way it does. I’d be interested to learn more about it. You guys call it a rootkit, is that right? Merci again!

Do you mean didn’t detect or avast did not work? Do you need further help?

Yeah.

I still don't understand very well how this totour.exe manages to behave the way it does.

There may be a clue here:

I bet there's something in the registry that instructs explorer to download totour.exe at first connection availability.

http://forums.pcpitstop.com/index.php?showtopic=137078

If you haven’t got one already, a third-party firewall can help you control what has access to the internet and may prevent an infection downloading more malware onto your computer:

http://www.geocities.com/dontsurfinthenude/rec_firewalls.htm