proxy dosn't work?

Hi I have got a problem!
Everytime when I start my computer up I get a error about avast can’t find any server to get update?

Check your server.defs file what size is it. Alwil/data/servers.def. If it is 0 bytes the copy and paste the below into your server defs file or do a repair of avast.

[servers] count=46

[server0]
name=Secondary ASW server
url=http://www.iavs.cz/iavs4x
stats=http://download8.avast.com/cgi-bin/iavs4stats.cgi
products=av_pro,av_srv,av_ker,av_oem,av_pda_palm,av_net,av_mgm,exav,netpurum,av_u3

[server1]
name=Download1 AVAST server
url=http://download1.avast.com/iavs4x
stats=http://download1.avast.com/cgi-bin/iavs4stats.cgi

[server2]
name=Download2 AVAST server
url=http://download2.avast.com/iavs4x
stats=http://download2.avast.com/cgi-bin/iavs4stats.cgi

[server3]
name=Download3 AVAST server
url=http://download3.avast.com/iavs4x
stats=http://download3.avast.com/cgi-bin/iavs4stats.cgi

[server4]
name=Download4 AVAST server
url=http://download4.avast.com/iavs4x
stats=http://download4.avast.com/cgi-bin/iavs4stats.cgi

[server5]
name=Download5 AVAST server
url=http://download5.avast.com/iavs4x
stats=http://download5.avast.com/cgi-bin/iavs4stats.cgi

[server6]
name=Download6 AVAST server
url=http://download6.avast.com/iavs4x
stats=http://download6.avast.com/cgi-bin/iavs4stats.cgi

[server7]
name=Download7 AVAST server
url=http://download7.avast.com/iavs4x
stats=http://download7.avast.com/cgi-bin/iavs4stats.cgi

[server8]
name=Download8 AVAST server
url=http://download8.avast.com/iavs4x
stats=http://download8.avast.com/cgi-bin/iavs4stats.cgi

[server9]
name=Download9 AVAST server
url=http://download9.avast.com/iavs4x
stats=http://download9.avast.com/cgi-bin/iavs4stats.cgi

[server10]
name=Download10 AVAST server
url=http://download10.avast.com/iavs4x
stats=http://download10.avast.com/cgi-bin/iavs4stats.cgi

[server11]
name=Download11 AVAST server
url=http://download11.avast.com/iavs4x
stats=http://download11.avast.com/cgi-bin/iavs4stats.cgi

[server12]
name=Download12 AVAST server
url=http://download12.avast.com/iavs4x
stats=http://download12.avast.com/cgi-bin/iavs4stats.cgi

[server13]
name=Download13 AVAST server
url=http://download13.avast.com/iavs4x
stats=http://download13.avast.com/cgi-bin/iavs4stats.cgi

[server14]
name=Download14 AVAST server
url=http://download14.avast.com/iavs4x
stats=http://download14.avast.com/cgi-bin/iavs4stats.cgi

[server15]
name=Download15 AVAST server
url=http://download15.avast.com/iavs4x
stats=http://download15.avast.com/cgi-bin/iavs4stats.cgi

[server16]
name=Download16 AVAST server
url=http://download16.avast.com/iavs4x
stats=http://download16.avast.com/cgi-bin/iavs4stats.cgi

[server17]
name=Download17 AVAST server
url=http://download17.avast.com/iavs4x
stats=http://download17.avast.com/cgi-bin/iavs4stats.cgi

[server18]
name=Download18 AVAST server
url=http://download18.avast.com/iavs4x
stats=http://download18.avast.com/cgi-bin/iavs4stats.cgi

[server19]
name=Download19 AVAST server
url=http://download19.avast.com/iavs4x
stats=http://download19.avast.com/cgi-bin/iavs4stats.cgi

[server20]
name=Download20 AVAST server
url=http://download20.avast.com/iavs4x
stats=http://download20.avast.com/cgi-bin/iavs4stats.cgi

[server21]
name=Download21 AVAST server
url=http://download21.avast.com/iavs4x
stats=http://download21.avast.com/cgi-bin/iavs4stats.cgi

[server22]
name=Download22 AVAST server
url=http://download22.avast.com/iavs4x
stats=http://download22.avast.com/cgi-bin/iavs4stats.cgi

[server23]
name=Download23 AVAST server
url=http://download23.avast.com/iavs4x
stats=http://download23.avast.com/cgi-bin/iavs4stats.cgi

[server24]
name=Download24 AVAST server
url=http://download24.avast.com/iavs4x
stats=http://download24.avast.com/cgi-bin/iavs4stats.cgi

[server25]
name=Download25 AVAST server
url=http://download25.avast.com/iavs4x
stats=http://download25.avast.com/cgi-bin/iavs4stats.cgi

[server26]
name=Download26 AVAST server
url=http://download26.avast.com/iavs4x
stats=http://download26.avast.com/cgi-bin/iavs4stats.cgi

[server27]
name=Download27 AVAST server
url=http://download27.avast.com/iavs4x
stats=http://download27.avast.com/cgi-bin/iavs4stats.cgi

[server28]
name=Download28 AVAST server
url=http://download28.avast.com/iavs4x
stats=http://download28.avast.com/cgi-bin/iavs4stats.cgi

[server29]
name=Download29 AVAST server
url=http://download29.avast.com/iavs4x
stats=http://download29.avast.com/cgi-bin/iavs4stats.cgi

[server30]
name=Download30 AVAST server
url=http://download30.avast.com/iavs4x
stats=http://download30.avast.com/cgi-bin/iavs4stats.cgi

[server31]
name=Download31 AVAST server
url=http://download31.avast.com/iavs4x
stats=http://download31.avast.com/cgi-bin/iavs4stats.cgi

[server32]
name=Download32 AVAST server
url=http://download32.avast.com/iavs4x
stats=http://download32.avast.com/cgi-bin/iavs4stats.cgi

[server33]
name=Download33 AVAST server
url=http://download33.avast.com/iavs4x
stats=http://download33.avast.com/cgi-bin/iavs4stats.cgi

[server34]
name=Download34 AVAST server
url=http://download34.avast.com/iavs4x
stats=http://download34.avast.com/cgi-bin/iavs4stats.cgi

[server35]
name=Download35 AVAST server
url=http://download35.avast.com/iavs4x
stats=http://download35.avast.com/cgi-bin/iavs4stats.cgi

[server36]
name=Download36 AVAST server
url=http://download36.avast.com/iavs4x
stats=http://download36.avast.com/cgi-bin/iavs4stats.cgi

[server37]
name=Download37 AVAST server
url=http://download37.avast.com/iavs4x
stats=http://download37.avast.com/cgi-bin/iavs4stats.cgi

[server38]
name=Download38 AVAST server
url=http://download38.avast.com/iavs4x
stats=http://download38.avast.com/cgi-bin/iavs4stats.cgi

[server39]
name=Download39 AVAST server
url=http://download39.avast.com/iavs4x
stats=http://download39.avast.com/cgi-bin/iavs4stats.cgi

[server40]
name=Download40 AVAST server
url=http://download40.avast.com/iavs4x
stats=http://download40.avast.com/cgi-bin/iavs4stats.cgi

[server41]
name=Download41 AVAST server
url=http://download41.avast.com/iavs4x
stats=http://download41.avast.com/cgi-bin/iavs4stats.cgi

[server42]
name=Download42 AVAST server
url=http://download42.avast.com/iavs4x
stats=http://download42.avast.com/cgi-bin/iavs4stats.cgi

[server43]
name=Download43 AVAST server
url=http://download43.avast.com/iavs4x
stats=http://download43.avast.com/cgi-bin/iavs4stats.cgi

[server44]
name=Download44 AVAST server
url=http://download44.avast.com/iavs4x
stats=http://download44.avast.com/cgi-bin/iavs4stats.cgi

[server45]
name=Download45 AVAST server
url=http://download45.avast.com/iavs4x
stats=http://download45.avast.com/cgi-bin/iavs4stats.cgi

ASWSignA34B99AB59417C0BAC317C79B090E11E01B5DBABB93712D987B9357A604C97E16CB4DFC0AD60ABC20ASWSignA

Or you can try and download the servers.def file, instructions and location in this post http://forum.avast.com/index.php?topic=504.msg169873#msg169873.

Also, into the firewall settings, the following programs should be allowed to connect:

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable)

Do you use a firewall? Which one?

Here you find the error message:
http://dragynnet.pyxnet.com/snabela/heha/avasterror.PNG

Your servers.def is corrupted, 0KB.
Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

Thanks a lot for all those answeres!
I tried to repair but I can’t :frowning: And I tried to download a new servers.def file but it dosn’t work.
Right now I can only find one way back and it’s to reinstall avast!

I tried to download a new servers.def file but it dosn't work.
What errors or warnings are given, why doesn't it work ? Did you put it in avast4\setup directory, if so did it warn about replacing an existing file ?

If the repair didn’t work, uninstall, reboot, install, reboot.
It would probably be best to download the latest version of avast and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Thanks a lot. I had placed the servers.def file in the wrong directory. But now it’s okay again. Thanks :slight_smile:

No problem, welcome to the forums.