My question is moving Virus to the Chest plus there are things in there now in the (System Files and All Chest Files)
When u put it to the chest, How do u check it after 2 or 3 weeks to know if is
a. False
b. If is infected
After you check it and is Infected and u can delete it what happens to the stuff in (System Files and All Chest Files) do those files get deleted to and come back or do u lose them forever. What in them both right now is.
a. kernell32.dll
b. kernell32.dll
c. winshock.dll
d. winshock32.dll
After is Infected what do u do. Do u Repair it. Scan it while is in the chest. Remove it. Delete while is in the chest
How do know if is False and If so what do u do to remove it from the chest . Do you Repair while is in the Chest, Scan it in the Chest, Restore while it is the Chest.
Is the best time to check is before the new VRDB every 21 days before a new one is generated.
Sorry to ask these question but I had Problems with Sality-W and I deleted because I did not know what to do and it was deleted and I had to reinstall my FireFox and Thunderbird.
So if you can explain it easy terms to understand what to do for me. That me and my roommate can understand it we are older people and don’t much about computer and trying to learn I would apprecate that very much. The procedures that I can print them out to follow I would apprecate it.
Open the Infected files section and right click the file and select scan.
The ‘stuff’ in the System Files are backup copies just in case these important system files become infected. I think you have made a typo ‘winsock.dll’ and not ‘winshock’. In the case of multiple copies if for any reason an update, etc. updates the file/s.
Right click a file in the infected files section it will give you options, if you scan it and it is infected, if it can be repaired that may be an option. However, surely that would have been an option when first detected. Not all files can be repaired only true viruses which infect files, not trojans, etc. where the total content is malicious.
By checking the file name on goggle (see if it is associated with a virus, etc.) check on the forums, and upload it to a multi engine scanner like Jotti, etc. The file can’t be uploaded from the chest (a protected area) it would have to be exported to another temp location first.
There is no point waiting for a new VRDB generation, if it isn’t possible to repair on original detection a new generation of the VRDB wont change that. I suggest reading the VRDB information in the Healing section of the avast help file to give a better understanding of what it does.
Thank you DavidR Do u know the web page for Jotti and do u have to purchace it or is it free. Just where do u find Virus Cleaner do u need to download it and dose it go to your Program Files. Is it build in your Home Edition. Thank you. I found the extreme tool kit in about now do u click on that once or twice and it will work or do I need to still download it. Sorry for the stupid question.
Jotti isn’t a virus cleaner it scans for infection and lists any AVs that detected it as infected and what it is infected with. This can be used to confirm a detection is correct, if the uploaded/suspect file is only detected by avast, it may be a false positive detection, if multiple AVs detect something it is more likely to be a correct detection.
The avast virus cleaner is incorporated into the avast program and if a virus is detected that can be cleaned by it then avast can use it.
I have no idea what you mean by “I found the extreme tool kit in about now do u click on that once or twice and it will work or do I need to still download it.”
Again Thank u for your help. The only question I have is (the virus cleaner where is it incorporated into avast program and if a virus is detected how dose it clean it where is it in Avast and can u use anytime.
The extreme tool kit I found in the a that goes around The About it shows Extreme Kit version 1.9.4.0 and I was wondering if u click on that.
The very last question I have to ask is how do use
Jotti
VirusTotal
Do you just put the virus you found example has Sality-W just put the
a. word in Jotti than just scan (Plus it keeps showing the status is busy and keeps
retring is that suppose to happen. Is it always busy
b. make a temp file and put it into than just scan
If you could explain that too step by step to I would apprecated.
After that I won’t bother u any more. Sorry to be a pain I am just trying to learn.
I don’t know where it is or how the underlying process works, if avast detects one of the viruses that can be cleaned by by the avast cleaner then it will, presumably by the repair process.
I still know nothing about the ext ream tool kit other than it is listed in the about avast list. So is the activeskin version, used for avast skinning. I can only assume it is a third party process like the activeskin version info also listed.
Thanks David, there was one more question in there I need to be understand I was modifing it when you wrote back Thanks again Again I Thank you so much
In both Jotti and virus total you upload a copy of the suspect file from your system, you will see a Browse button, use that to navigate to the suspect file on your HDD and select it then you click Submit to upload it. The process is broadly similar on virus total, but you click Send to upload the file once selected.
