Why Avast! antivirus doesn’t have option to add file to exclusions or no action when there’s an alert? How can I fix it? It’s pretty annoying that I have to go to setting at every false alert.
Please send the false positive to virus@avast.com and the image below shows where you can have exclusion.Setting>Exclusion.
Why Avast! antivirus doesn't have option to add file to exclusions or no action when there's an alert?It does.....have you looked in the help file in top right corner ;)
also upload the file to www.virustotal.com and test it with 43 malware scanners
when you have the result, copy the URL in the address bar and post it here
I think that maybee, just probably, … You totally didn’t get what I said. I said that I want to move a virus to exclusion right from alert window, not by going to settings. And there’s nothing about it in help either. Even in ‘Actions’ topic, it says that I can change default actions between ask, delete, move to chest, no action, repair - no add to exclusions option. So - how do I get what I want from Avast virus alert window?
Avast Software long ago made the decision that there would be no single click option in the Alert to exclude and allow a file to run as there is too great a risk of either accidental clicking that option or clicking it through a lack of knowledge of what the file is.
That is why the file has to be manually excluded.
Even then excluding the file only helps the single user and not avast users as a whole, so if you consider it a false positive you should report it.
You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner and report the findings here the URL in the Address bar of the VT results page. You can’t do this with the file securely in the chest, you need to extract it to a temporary (not original) location first, see below.
Create a folder called Suspect in the [b]C:[/b] drive. Now exclude that folder in the File System Shield, Expert Settings, Exclusions, Add, type (or copy and paste) C:\Suspect*
That will stop the File System Shield scanning any file you put in that folder.
If only GData and avast detect it - GData uses avast as one of its two scanners so counts as 1 detection and almost certainly an FP.
Send the sample to avast as a False Positive:
Open the chest and right click on the file and select ‘Submit to virus lab…’ complete the form and submit, the file will be uploaded during the next update.
After more than I care to think about uninstalls and reinstalls, I finally found an old tune-up utility which apparently was deleting a needed file, and corrupting my Avast software upon each use and reboot. Needless to say, the old (2008) tune-up utility program is gone, gone, and Avast is cooking…I love it!!
Sorry but I don’t see how this is relevant to this topic (hijacking), have you posted in the wrong topic ?
Great risk of accidental clicking? Are you kidding me? How many stupid people in the world are there who would click before reading? Well, I suppose you can lock this topic.
Last count, seasonally adjusted and indexed in accordance with the most recently published “faulty mouse switch and/or over-sensitive touch pad” factor… about a couple of billion overly trigger-happy users worldwide. ;D
But if you’re not one of them, I can see your point.
The point being that avast has to elect for safety in a security product and for the majority of its users over 130 million of them. The repercussions of accidental or negligently clicking an option like this is to allow a virus/worm/malware to run. Boy would you hear the screams of derision then, what idiot put this option here, my computer is toast.
You would be surprised just how many people who are somewhat fast on clicking without reading. You only have to browse these forums to see examples of that.