Receiving Avast e-mails in two accounts. How do I stop it?

Hello assistants,

I’ve updated my e-mail address and added no associated accounts. However, now I getting Avast e-mails in my two accounts. I cannot find where to change it. Could you please guide me?

Thanks you,

Andrea

1 Like

Are there any assistants in this forum?? It’d be nice if anyone answers the posts over here.

I changed my e-mail address account. Now I’m getting e-mails to both my new and old e-mail addresses. How do I stop getting spam to my old address? Things like “You need to renew your Avast Premium Security” when I renewed it on 8th December.

Any help, please?

I don’t want to get e-mails to the a address, just to the h one. No way to delete the primary address.

Any help, please??

If you mean community e-mails, then follow these steps to stop receiving:

But the third image seems to be a reminder of subscription update and if so it’s not related to the community settings. Is there any links below the e-mail to stop receiving it?

Thanks for your answer NON.

It’s not about getting summaries. It’s about getting e-mails in general to two addresses.

The picture which shows a primary and an associated account has been taken from the forum. I have no way to delete that primary e-mail (starting with a) and just leave the associated account (starting with h). However, this change shows in the account.

There are no links in the e-mails. And no way to modify the addresses in this forum. It’s driving me crazy! Not to mention I’m wasting my time…

IIRC there is a topic reporting similar issue, but I can’t find that now, sorry.

Just to be sure, you followed this steps already?

Thanks again, NON.

Yes, I did follow the steps there. No problem in the account settings. I didn’t add an associated account and the only e-mail I can see over there is the new one.

The problem is over here, in the Forum: two e-mail addresses and no way to delete the old one. (My screenshot 184214.)

It says that I cannot remove my primary e-mail address, which is exactly the one I want to remove!!
Screenshot 2024-12-31 211940