Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
Install avast! using the setup saved on 2. Boot.
Register your free copy or add the license key for Pro. You need to transform your 4.8 license into a version 6 license.avastlic file.
Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
“6. Register your free copy or add the license key for Pro. You need to transform your 4.8 license into a version 6 license.avastlic file.”
AFAIK as i know my friend has received an email with the old fashioned way of Copy Paste the license key from the email into Avast. So if he didn’t receive an attached license.avastlic file how do i go about transforming the 4.8 license into an license.avastlic file?
p.s. I tried updating his version manually via the built in option but to my surprise this method doesn’t work as i get the message that the program is up to date?