Earlier this week, I performing an Avast update upon being prompted to do so and which required a rootkit boot scan upon restart.
Ever since then, my computer has crashed 3 times, and the Microsoft errort report indicates it has something to do with drivers.
My Avast virus chest shows that isolated a suspcious file “cercsr6.sys” which was at the following location: “C:\WINDOWS\system32\drivers”.
After each crash, the blue screen provides the following technical information:
Stop: 0x0000008E (0xc0000005, 0xBF3D81BB, 0xA5DC9798, 0x00000000)
1gxpdx3d.DLL - Address BF3D81BB base at BF322000, Datestamp 4a689dc4
I am currently running Windows XP, Avast 7.0.1456
Can anyone help me? I have no idea how to address driver issues. Did Avast isolate a driver into the virus chest that it shouldn’t have?