I have checked past posts and replies and have performed what was suggested. i.e. removed all traces of other virus checkers (literally), safe started and used the Avast uninstall utility to remove Avast and start over, etc.
Nothing seems to have an effect as I still have the icon with that red circle on it.
Does this mean that the program is not protecting my machine?
I also keep getting the box reading - “The AAVM subsystem detected a RPC error”
I am running XP Professional 2002 SP2 on a Dell machine with Intel Pentium M at 1.6 Gh and 1 G RAM.
I use DSL, no proxy, with a firewall.
Email client is Outlook. There is no other security software present.
The Version of Avast is 4.8.1195 (downloaded from your site) and the VPS file is version 080512-0
I sure hope you can assist as this looks like a great program!
DJS