Hi - I’ve got some malware on my computer and i’m considering reformatting the drive. Would i just log in to my account to be able to download Pro again?
so you dont want our removal experts to try remove it before you consider doing that?
Sorry. New to this forum. What do you suggest?
No logging in to your account won’t download Pro again, you will have to do that, install it, enter the license and then link it to your avast account.
So as suggested give the malware removal specialists a shot at it.
What is the problem, e.g. what malware name, file name and location ?
What program detects the malware ?
Aside from the other information requested - This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
start a new topic in the virus and worms forum section…
and in that topic you attach…not copy and paste the following logs
AdwCleaner
Malwarebytes
OTL
aswMBR
you find the how to guide here. http://forum.avast.com/index.php?topic=53253.0
and the removal is absolutely free. 
The malware is searchnu/Bandoo Media
Thanks for the suggestion to try the experts. It’s a bit technical for a senior like me but i’ll get my son & daughter-in-law on the case. They are much more savvy than i am.
The malware is searchnu/Bandoo Mediaseems to be a simple browser hijacker....AdwCleaner will probably remove that
but still attach all the logs, so that the removal expert can check for any leftovers