Refund Avast Not Responding

Avast Account / Subscriptions
1

Dear Avast Support Team,

I am contacting you again regarding my subscription cancellation and refund request.

I previously reached out to you, but I have not received any response so far. This is quite concerning, as the payment has already been taken from my account and I am still waiting for a resolution.

I would like to clearly request a full refund for this subscription, as I did not intend to continue with the paid service.

Please review my case as soon as possible and provide me with an update. If necessary, I can provide any additional details to help resolve this issue quickly.

I would appreciate your prompt response, as this matter is time-sensitive.

Thank you for your attention.

Best regards,

Jakub Pompe

2

First, I’m an Avast user and not an Avast Team member.
You should be able to do this from either your Avast Account on the web links mentioned below or via your Avast Installation if you still have it installed.

** Refund request - NOTE you should first cancel any payment mandate (see below) that you may have set up, or this could be actioned, requiring another refund request.
From your Avast account - https://support.avast.com/article/24/#pc

** Cancelling automatic renewal of the Avast subscription
Also See https://support.avast.com/article/account-unsubscribe/#pc
Also see https://support.avast.com/article/Unsubscribe-FAQ/#pc