Refund isssue

General
1

Dear Avast Support Team,

I am writing to bring to your attention that an amount of ₹1699 was debited from my credit card on 7th October without my authorization or prior notice. I did not make or approve any purchase or renewal with Avast on that date.

Kindly look into this matter and initiate a refund of ₹1699 at the earliest. Please confirm once the refund has been processed.

For your reference, here are the details:

  • Date of transaction: 7th October 2025

  • Amount: ₹1699

  • Payment method: Credit Card

  • Registered email (if applicable):

Please let me know if you require any additional information to process this request.

Thank you for your prompt assistance.

2

First, I’m an Avast user and not an Avast Team member.

Did you request a refund using this ?
Refund request - https://support.avast.com/article/24/#pc - NOTE you should first cancel any payment mandate that you may have set up, or this could be actioned, requiring another refund request.

Avast-Forum-Refund-Via-Avast-Account
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