How long does it take to get a refund back? I put in a ticket on Dec. 4th and since then no reply. To make things worst there is phone number. Please someone get back to me.
Ticket ID: TMK-559-46254
Subject: refund
Department: .Refunds
Type: Issue
Status: Received
Priority: ReplyNow
No need to start a new thread.
All has been explained already many times on this webboard.
Please use the search option before posting.
The topic is certainly justified, given that the delay is almost 2 weeks and which I would have hoped it would have been resolved. When it should normally take up to 10 working days.
I will try to attract some attention to this topic.
Perhaps we should make a thread in the evangelist forum and only mention the ticket numbers there that people post.
That in itself would be pointless as the person requesting the refund, etc. would still have to have a topic and post the details, the ticket number in itself isn’t the full story as that would require that sufficient information was in there.
The other major point is that the person requesting the refund doesn’t have access to see what is happening, much the same as it is currently with no response to the ticket and the reason they came to the forums in the first place.