You charged me twice $179.99 why and another charge of $49.99 twice why i want a refund asap
avast hasn’t got a product that is costing $179,99
It sounds like you called the third party and accepted a 1 year service for your system.
The $49,99 sounds to me a auto-renewal for a existing license which you have agreed to when you initially bought a license the first time.
Submit a ticket: https://support.avast.com/Tickets/Submit
dear JAJA,
you’ll have to ask for refund at our support pages. Unfortunately, I cannot accept a post at forum as valid request. Please go to http://support.avast.com and “Submit a Support Ticket”. If you want to request a refund please provide as much info as possible about your case(s) at form https://support.avast.com/Tickets/Submit/RenderForm/27/&cls01&ptf01&lic01&scr06 - select Refund request on left side.
However I checked our CRM and there are no charges to the licenses connected with your email address in last months… Maybe you received an email about upcoming expiration date? Anyway, let’s move the conversation to more private channel - support ticket portal.
thank you