Refund

I cancelled this before the end of the trial period and still remember filling in the questionnaire asking why. I though that I had deleted my account but was still there when I checked. I noticed that my card was marked as out of date 04/24 so how money was deducted is a concern. I deleted this software several weeks ago and do not wish to use it. Please refund the money.

Hi, Matthew.

Your free trial period has ended, and you’re now on a regular subscription plan. Automagically. Thanks for staying with us!

Here’s your invoice and a few bits of ther important information. Please have a look, and save this email - it might come in handy if you ever need to contact us.

Order ID

138928987200

Order date

16 May 2024

Authorized reseller

DigRiv Ireland, Ltd, a Digital River Company

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Just sign into your user account to download your invoice, update your preferred payment method, cancel your subscription or request a refund.

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Your products

Avast Gold Individual
A$ 127.99

Subscription status: Subscribed
Subscription period: 1 Year
Number of devices: 5 Devices
Need to download Avast Gold? Get it here.
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(for Android phone/tablet)

(for iPhone/iPad)
After installation, open the interface and go to Dashboard > Account, then log in to your account.

See installation instructions

Subtotal: A$ 116.35
Taxes: A$ 11.64

Total: A$ 127.99

Paid with Mastercard **** 5489

Your details

Billing address

Matthew Nimmo

matthewnimmo@hotmail.com

Shipping address

Electronic license delivery

Since every step leads to an international phone call, this is the only way to get in touch with you charlatans. if you think i’m going to waste more money on an iternational >:( phone call from Australia. Think again.

If you really care about your customers then you need to make it alot easier to fix problems. Absolute fucking discgrace,
i

@mfnmelb1
Important.
Remove or obscure your email address from your original post above. This is a public forum and you are exposing yourself to email address harvesting, spam and more.

Then look here for some advice https://forum.avast.com/index.php?topic=327085.0