Hi,
I recently completed a little malware removal aided with scans from Malwarebytes, Auperantispyware, Avast, and Combofix. Everything seems to be fine and my Hijackthis log looks clean (to me at least). However, every few times i try to log into my gmail account, the page loads very sluggishly and i get a warning from Avast telling me that it has blocked the activity of “relosmgr.dll” which was trying to access a site that is clearly not gmail.
Yet no virus scans find anything suspicious about “relosmgr.dll” (there were two copies, c:/windows/relosmgr.dll and c:/windows/system32/relosmgr.dll), and i cannot find info on this file anywhere.
c:/windows/relosmgr.dll and c:/windows/system32/relosmgr.dll)
when you say no virus scan have detected......have you tested the files online ?
upload suspicious file(s) to www.virustotal.com and test with 40+ malware scanners
when you have the result, copy the url in the address bar and post it here for us to see
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in netsvcs
%SYSTEMDRIVE%*.exe
/md5start
consrv.dll
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
C:\Windows\assembly\tmp\U*.* /s
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
THEN
Download aswMBR.exe ( 4.2mb ) to your desktop.
Double click the aswMBR.exe to run it Click the “Scan” button to start scan
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
the pop up warning from avast hasn’t shown up since the fix. things seem to be good, although it didn’t happen every time i accessed gmail, it hasn’t happened at all since the fix.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
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Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
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We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
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http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
. Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
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Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
.