Hi, have used the contact us option to try and get this resolved to no luck.
Renewed my Purchase “Avast Endpoint Protection Suite - 1 Year”. Waited and waited for a new lic file to appear, day later nothing. tried the find-order to which it said invalid. tried the email licence. server rejects with invalid licence. now onto the 30th and no licence file.
Contact Business Sales: https://www.avast.com/business-sales.php
Already did, no reply.
Your request no. is: 06453318
That’s an ID from consumer support, you need to contact the business guys…!!
That’s from the email i got from AVAST Business
attached email.
Did you buy from Avast directly or from a reseller…?
Direct and paid via Digital River, just renewed my current sub, but should have had a new lic file.
OK, I can only suggest to wait (support only works on weekdays).
Ah I assumed it would be a quick thing to fix so i just used the contact us non business but after a day+ opened a business ticket. here’s hoping I get my new file today. Cheers for your replys Asyn
You’re welcome.