I had to completely erase my drive and reinstall the OS. I then restored everything from Time Machine and of course everything is broken including Avast. When I tried to renew my (free) subscription, all I get is start a new one. I noticed that the name of my startup disk is now different, so I changed it in the Avast settings but still can’t renew the sub. The instructions that come in Avast just don’t match the reality eg:
- Highlight the license key above, then right-click it and select “Copy”.
- Open your avast! Free Antivirus controls and select the “Settings” tab.
- Next, click the “Registration” tab.
- Click the arrow next to “Offline registration” to expand this option. (THERE IS NO OFFLINE REGISTRATION ON OFFER)
- Click the “Insert the license key” button.
- Right-click in the empty Registration box and select “Paste”.
- Click “OK” – your license key is now inserted and your avast! antivirus software can now be used free of charge for a further 12 months.
It’s all very confusing.