I need a replacement licence because the laptop that was included in my three-device licence was stolen during a burglary and I need to add the insurance replacement device in its stead.
When I initially purchased this licence, my email address was mfootring@dsl.pipex.com. This was a Pipex legacy account that Talktalk technicians managed to remove at my request so I can no longer receive emails on that account.
I need Avast to send the replacement licence to the email account that is currently associated with my Avast account but don’t seem able to find a way of contacting you to arrange this.
HELP!
@Eddy it was in trying to do that that I finished up here!!
Contacting Support: I must give an Order ID in a required field and, since the whole story began with a computer that was stolen during a burglary and which had the Avast Order email on it, I cannot submit the support ticket.
I was hoping that posting on here might attract a moderator’s attention who then perhaps could help further in trying to overcome the obstacles…