Before you copy-paste a link to the guide to exclude file locations and sites, please note that VALORANT is a bit complex when it comes to giving file locations. I recently uninstalled Avast after asking for support from Riot Support and I feel unsafe leaving my PC’s security to Windows. The latest update of Avast blocks VALORANT’s Anti-Cheat called Vanguard and also sets a password to the application. Can someone who knows all of the file locations of Vanguard and VALORANT give a full guide or instruction on how to exclude VALORANT? Also, please include a guide on how to prevent Avast from adding a password. I’ve already done the steps on the Avast Article and it still didn’t work (I did safe mode and delete file and stuff). And where can I request better virus definitions? Please take your time and thank you in advance.
From,
A kid who needs Avast back A.S.A.P. since said kid is about to enter shady stuff.
I received a response from Valorant’s support and this was the highlight of what I got:
"First of all, I would like to thank you for your support on VALORANT and we really appreciate it. Understand that you currently facing the error VAL 128 when try to launch the VALORANT. Don’t worry let me take a look on it and see what can we do for you.
In regards to your concern, we are aware of this issue with the error code VAN 128. Apparently, the issue was triggered due to an update launched for AVAST / AVG Anti-Virus and it actually triggered the error code VAN 128. In this case, I would advise you to contact Avast / AVG for further assist to resolve the issue as the root cause lies with them. I hope for your kind understanding and patience regarding this."
I tried to contact and did what I needed to do using the steps given on the issue but it was useless. I am planning to just uninstall AVAST but it won’t let me.
We have identified the issue and released a fix via virus definition update. Please update your Avast virus definitions (should update to 211116-15) and that should resolve the issue.
Thanks for the quick response! When will Virus Definition 211116-15 land? I’ve been spamming Check for Updates for a very long time and it’s still 211116-14. Is there some beta version of virus definition? Thanks again!
No problem. It is out now for the normal version of Avast Security. If its not popping up for you, we’ll also release the next update in a few hours, so you can try again then.
You can’t close it as such, it will slowly drop out of sight in the chronological order of topics. You can of course add Resolved to the Subject of your First Post (as I have done in my reply).
Click the Modify button in that first post and add the Text.
