Hi:
[Número de error: 0x8DDD0004
Try checking this Microsoft KB (knowledge base) item about that error number, http://support.microsoft.com/kb/914224. Whilst this is an old KB entry it may still be relevant.
Thanks David, I´ll try that.
I just performed the first full scan with avast and it only lasted 12 minutes there were many archives that could not analize.
Is there a way to post those results?
One is
C\WINDOWS\system32\CatRoot2\edb.log
it says file with no conection, not available now and there are 4 more that can not be analized either all start with c:\windows\softwaredistribuitiondownload…
it can´t find the path…
There are many legitimate reasons why files may not be scanned:
Files that can’t be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.
Many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn’t know the password or have any way of using it even if it did know it).
When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected, you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can’t be scanned.
By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.
If you have any more can give some common examples of those file names, the locations and reason given why it can’t be scanned might help us further (no need to post them all) ?
However, the first file you mention is somewhat strange, if it can find it to be able to locate it for scanning I would have thought it could be able to find it to scan, but it doesn’t seem to be anything sinister as it is a common file. The others without the full path and file name and why they can’t be analysed/scanned it is hard to say.
Hi! I tried the steps David R posted on http://support.microsoft.com/kb/914224.
I´m still unable toget windows update
I tried option #1 and it did not work,the same error came up when I tried to update Número de error: 0x8DDD0004
when trying option #2 after I click run and wrotte % windir % a warning comes up and says it can not find the file % .
When I did the AV scan a few days ago there were 5 archives that could not de analize \scan
1 - C\WINDOWS\system32\CatRoot2\edb.log
it says Error:file with no conection, not available at this moment (42006)
The others are:
c:\windows\softwaredistribuition\download\7564047df60fd0079d87159ef3eed933\update\setupapi.dll (3)
c:\windows\softwaredistribuition\download\7564047df60fd0079d87159ef3eed933\update\spcompat.dll (3)
c:\windows\softwaredistribuition\download\7564047df60fd0079d87159ef3eed933\update\update.exe (3)
c:\windows\softwaredistribuition\download\7564047df60fd0079d87159ef3eed933\update\updspapi.dll (3)
Avast says it can´t find the path…
The last windows update was on 01-28-2009.
I´ll be here for 2 more weeks, I´m hoping that with all your help I can´t get my dad´s computer working OK!
Thanks for all your help 
Hi go to the MS Fixit centre here http://support.microsoft.com/fixit#tab1 and locate the windows update fixit - then download and run
Hi Essexboy:
I went there and it says that I need Windows XP Service Pack 3 and .Net Framework2.0 or superior.
it also asks if I want to proceed and download those programs then it opens another page where it stays on loading forever, actually i went for lunch and back and still loading…
Download the standalone version of SP 3 from here and then install http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
I downloaded it that way and when I was installing it a warning came up:
Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.
I went here: http://support.microsoft.com/kb/822798/en-us
Under resolution I tried Method 1, it did not work
Method 2 I tried to find out on Services I could not find Cryptographic service, is not there …
It´s that file missing???
Should I try the other Methods listed ? as I don´t know much about computers and there is a lot of commands involved on those I don´t know what to do next… :-[
OK, I think I found Cryptographic service , I´m fixing this computer in spanish and I´m not familiar with the spanish computer lingo, but in the spanish instructions it told me to look for Servicios de Cifrado under Services, I had no idea what that was in english , now I know is Cryptographic service , I went again and looking at all the options it must be this CryptSvc since servicio de cifrado is not there, which is Ok and running, so what´s going on???
This is the cryptographic service in administrative tools. Is it set to run automatically ?
Yes, its under CrytSvc, but when I read about it in description this one only provides 3 Management Services, not 4 like the pic you sent. The 4th one that does not provide is Automatic Root Certificate Update Service. Also under Log On As is set as Local System…
I tried installing the Service pack 3 and again the same warning came up :
Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.
Hi, good morning to you all!
Still trying to figure out why I can get windows update I read here http://support.microsoft.com/kb/822798
that one reason could be: Log file or database corruption exists in the %Systemroot%\System32\Catroot2 folder.
When I run Avast this shows up:
1 - C\WINDOWS\system32\CatRoot2\edb.log
it says Error:file with no conection, not available at this moment (42006)
It´s there any way to fix that file or find the conection?
I´ve tried Methods 1 and 2 with no sucess, on Method 3 to rename the Catroot2 folder it says when I try: Process has no access to file because it´s been used by another process…
Methods 4 and 5 did not work either…
Hi:
This is probably a very silly question, but the problems the computer is having with windows update are they caused by the 5 virus/malware found in it and now cleared thanks to Essexboy or is just a completely different problem ?
Thanks!
They may have been associated as the edb log is corrupt. I am just writing a fix for that using the MS guidelines, but I will attempt it before boot so that we can rename the files and folders
Here we go - you will need to create two batch files Fix and Fix1. Instructions below.
Once done run FIX.bat
On completion reboot
Once rebooted run FIX1.bat
@echo off ren %systemroot%\system32\catroot2\Edb.log *.tst net stop cryptsvc ren %systemroot%\System32\Catroot2 oldcatroot2 net start cryptsvc del %systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}/tmp*.cat regsvr32 /u softpub.dll regsvr32 /u wintrust.dll regsvr32 /u initpki.dll regsvr32 /u dssenh.dll regsvr32 /u rsaenh.dll regsvr32 /u gpkcsp.dll regsvr32 /u sccbase.dll regsvr32 /u slbcsp.dll regsvr32 /u mssip32.dll regsvr32 /u cryptdlg.dll exitNext you will need to create the batch fix to do that copy and paste [b]ALL[/b] of the above in the quote box to a notepad file. Then in the text file go to [b]FILE > SAVE AS [/b] and in the dropdown box select [b]SAVE AS TYPE [/b] to[b] ALL FILES [/b] Then in the [b]FILE NAME [/b] box type [b]fix.bat[/b]
This will create a batch file
http://img524.imageshack.us/img524/9383/batmp6.jpg
Then run fix.bat by double clicking you may see a black box appear this is normal
Reboot your system
@echo off regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 mssip32.dll regsvr32 cryptdlg.dll exitNext you will need to create the batch fix to do that copy and paste [b]ALL[/b] of the above in the quote box to a notepad file. Then in the text file go to [b]FILE > SAVE AS [/b] and in the dropdown box select [b]SAVE AS TYPE [/b] to[b] ALL FILES [/b] Then in the [b]FILE NAME [/b] box type [b]fix1.bat[/b]
This will create a batch file
http://img524.imageshack.us/img524/9383/batmp6.jpg
Then run fix1.bat by double clicking you may see a black box appear this is normal
I´m going to try and do all your instructions even thou I´ve never done it before and have no idea what a batch file is.
. When I click on the logo you sent
This will create a batch file
it sends me to this website: http://imageshack.us/
I really have no idea what to do in that website, sorry… :-[
I´m really trying thou 
so I read about batch files here http://www.computerhope.com/batch.htm and read what it says under how to create a batch file for Microsoft Windows and other users.
Can I follow those instructions?
You will be creating the batch file and once done the icon as shown will be on your desktop
So copy the text in the quote box to notepad and select save as
At the bottom there will be a drop box entitled file type
Use this to selext all files
Name in the box will be fix.bat (and then Fix1.bat for the second file)
I did the first fix, have not rebooted yet. It was on my desktop and when I double click it the black box opened and different windows open one after the other asking me to accept every command I put in… does that sound right?
I wnt to check with you before rebooting and creating the second one…