[Resolved]can't enter youtube

Avast Free Antivirus / Premium Security
1

i had this probem with other anti-viruses like kaspersky and eset but not with norton
i disabled web shield but no use

2

What antivirus do you have on your computer?..and do you have more than one?

3

i only use 1 anti virus at once

4

Welcome to the forums, raging tempest :slight_smile:

So, which one are you using now?

Did you completely remove the other AVs using the appropriate removal tools?

5

removed them by unstall that comes with program

avast 5 internet security
6

Did you use the Symantec/Norton and (Kaspersky)KAV uninstaller tools to remove all remnants?

7

yes

8
  1. What other security software do you have on your machine?
  2. What is your OS, 32 or 64-bit?
  3. What version of Avast are you using? 5.0.594 is the latest one.
  4. What product of Avast are you using? Free, Pro, or AIS?
  5. Are you current with your Avast updates?
  6. Did you run any scans to see if you have malware?
9

you’re a hundred percent sure that YT is not blocked in your area, right?

edit: http://en.wikipedia.org/wiki/Censorship_of_YouTube
edit again: http://www.sauditechview.com/en/youtube-videos-blocked-in-saudi-arabia.html

10
1. What other security software do you have on your machine?
none
2. What is your OS, 32 or 64-bit?
32
3. What version of Avast are you using? 5.0.594 is the latest one.
5.0.594
4. What product of Avast are you using? Free, Pro, or AIS?
ais
5. Are you current with your Avast updates?
yes(auto update)
6. Did you run any scans to see if you have malware?
yes ~~~ (i use firefox) ~~~
you're a hundred percent sure that YT is not blocked in your area, right?
yes when i was use eset i remove "www." and it may work it don't say "blocked" and the problem only happen when use anti-virus
11

BUMP
B.ring U.p M.y P.ost

12

Did you view the links above? This could be the reason why you are having problems.

13

i did
( changed my mff to english)
it say

"The connection was reset

The connection to the server was reset while the page was loading.

*The site could be temporarily unavailable or too busy. Try again in a few
moments.

*If you are unable to load any pages, check your computer’s network
connection.

*If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web."

14

If I understand correctly, you tried to access the site, but as of now because of the reasons in your last post you will need to try again later to see if your changes worked. Correct?

15

fixed it by my luck
i tryed disable shield but avast frozen
reboots disable real-time shields oh worked!
activate shields it still works :slight_smile:
thanks anyway

16

Are all your shields up and working now?

Can you get into YT now? Problem is fixed?

17

yes

18

I’m very glad to hear that everything is work out fine now raging tempest. :smiley:

Now that your problem is resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed.

Feel free to come back any time you need help, to learn something new, or just to ask questions. We are here 24/7 for your convenience. Thank you. :slight_smile: