HI I was just wondering if I could get a checkup done on a Windows 7 home Premium desktop computer please. The person that owns this computer is always complaining to me that his desktop is slow so I wanted to get it checked for him to make sure their is no viruses or malware or spyware, adware on this computer all. The person that owns this computer is also complaining about how internet Explorer 11 is slow to load webpages some times.
I should mention that this computer has avast free lasted program version on this computer
malwarebytes free did not find any thing so that is why their is no log for malwarebytes in with the logs.
Thanks avast team
HI avast team how is it going on this fine morning. I hope that ever download the logs can let me now soon if their is anything on the following computer system. I also thought I would push this thread back up to the begining of the thread topic so this thread does not get lost in all the other threads in this forum.
HI Eddy can you please give me so me help please how am I suppose to uninstall the Zoek program off of the computer fully Eddy please give me some help.
Sorry for interrupting guys, but I feel that my input is needed here.
Eddy,
There is nothing bad with ZOEK, this is the tool we use to remove malware. It has multiple tools included to do its procedures and believe me - it is perfectly safe. Search here on forum, how many people were helped with it.
AV software often indicates our tools as dangerous, because they are able to kill processes, remove files with very strong procedures etc. Nothing to worry about.
The links you have provided… Let me say this:
Greatis is a site which isn’t reliable and I don’t know any malware hunter who will rely on it.
MBAM discussion is about adding it as a false positive.
Herdprotect is very infamous for their false positives too. Look how the detections look like: heuristic ones, process killer… You really want to believe it?
Diddy,
Please wait for Essexboy. I assure you that you are in good hands and leaving ZOEK on your machine for another day or two won’t do any harm.
Nothing bad?
Get a clue.
Why would so many anti malware applications/vendors flagging it?
Antiy-AVL
Avast
CMC
DrWeb
Herdprotect
Kingsoft
MalwareBytes
Sophos
Tencent
TrendMicro
Zoner
and some others as well.
If they all are false positives, there very likely is something badly programed.
Yes, I know what zoek is and what it is ment for.
But be honest, it is not normal if it is flagged by so many.
Magna86 reported the FP on MBAM forums. This is a program that should be run under the supervision and guidance from qualified removers.
DrWeb gives it as all green: htxp://home.kpn.nl/stefsmeenk/zoek.exe/ - Ok
Detected item is actually one file that Zoek.exe uses (nircmd) in his work as that file acts as some unknown malware. All malware removal tools acts as some unknown malware. You all should know the ComboFix example, why would zoek be so different? That’s why we do remove all used tools as they drop some files into system in attempt to beat the active malware file itself.
Here, the user Diddy, didn’t execute the DelFix after the removal (to preform the removal of used tools including zoek and zoek’s related file/folder). As you can see the date when zoek-delete.exe was created is 2014/01/17.
Why would so many anti malware applications/vendors flagging it?
It is not a problem to report zoek.exe as FP to some AV company. In that case the file shall be whitelisted.
The problem occurs when Smeenk upload a new update for zoek.exe. A new version has a new md5 hash and then the AV vendor without any peek into the file itself just allow the generic detecion. We had this same problem for years with MCShield. And after each upload of new version of most AV companies just slam generic detection without checking the file first. The RogueKiller has the same problem as well; http://www.adlice.com/dear-avs-dont-love/
…etc …etc.
In zoek case, Smeenk get tired of persistent explaining that Zoek is legit and not for any use. A each valid helper knows what is Zoek, what can do and what it can not and his behavior.
Conclusion and to stop the offtopic & discussion in this:
Again, the file zoek-delete.exe is not active file (aka. file is not loaded and you can delete the file manual [if file is active you would not be able to delete it without using the force and then the file is truly suspicious]). File it is created by zoek when the tool start the forced cleaning (and only then it will be called) and it shall be removed by DelFix (tool that preform the removal of all malware removal tools and related components). By eliminating (uninstall) the used tools here, they will be no detection.
Zoek itself comes from a known source. The info for zoek usage has only the ASAP/Unite forums plus a few additional forum where zoek developer originaly comes and information are not available to the public.
HI Essexboy the slowness to the computer sometimes comes and goes sometimes the internet will be slow when he is trying to load a website and the site takes a couple of minutes to display on the screen other times the computer is fine and webpages load ok or sometimes a website is trying to go to message on the web browser window will say internet Explorer could not find this page. This computer also has Ie 11 installed on it as well Essexboy.
HI Essexboy I ran cleanup on otl and it deleted some processes and then said the computer needed to start to remove more files. So I restarted the computer and when windows 7 got back to the desktop otl was no where to be found. So Is that all I needed to do Essexboy how do I now that otl when I pushed cleanup got rid of the Zoek delete file for good.
Thanks Essexboy for the help as always. Thanks again.