[Resolved] Script Shield and Skype

Avast Free Antivirus / Premium Security
1

It seems to me that Script Shield might be causing performance problems with Skype. I just wondered what experiences other Avast Skype users might be having.

2

We need some more information from you:

  1. What is your OS, 32 or 64-bit?
  2. What version of Avast did you install?
  3. What product of Avast did you install? Free, Pro, AIS?
  4. What other security software do you currently have or did you have in the past on this machine including:
  • Antivirus (AV)
  • Firewall (FW)
  • Trial versions of AV, FW and other security programs
  • Other security software
  • If they were in the past, how did you remove them (the vendor’s uninstaller’s tool or another way)?
  1. Exactly what kinds of problems are you having with Skype and Avast?

Thank you.

3

I run the recent version of skype and have avast! free 6.0.1091 and I have no problems. You might want to check in skype’s or avast!'s settings. Try disabling the script shield.

4

hake: you can always uninstall Script Shield and check if it helps…

5

Sorry guys. Results of my subsequent enquiries show that Script Shield and Avast were NOT responsible for the problem. It is probably a firewall issue and might be caused by fragmented UDP packets which an attack detection module blocked.

I am very pleased with Avast 6.0.1091.

6

Glad to hear everything is working fine for you now. :slight_smile:

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